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    Discussion in 'Honorbuddy Support' started by melmassacre, Jun 16, 2014.

    1. melmassacre

      melmassacre New Member

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      Hello,
      I have a problem with my HB it loads up fine but when i choose quest and try to load a profile it doesn't do anything.

      I think i attached my log properly, Thanks :)
       

      Attached Files:

      • Log.txt
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    2. CodenameG

      CodenameG New Member

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    3. melmassacre

      melmassacre New Member

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    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.1
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard from here
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart
       
    5. melmassacre

      melmassacre New Member

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      Hey thanks for the reply, If this is what i have what do i get rid of (picture attached) error.jpg programs.jpg , Could you maybe guide me on were to go to find some of these files?
      and i also got a error message that i have attached.
       
    6. CodenameG

      CodenameG New Member

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      Go to Programs and Features, in your windows Control panel.
      Look for:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.1
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      and Uninstall them if they are installed.
      Restart your PC.


      install this
      http://www.thebuddyforum.com/demonb...installation-errors-try-demonbuddywizard.html


      and this
      Download Microsoft .NET Framework 4.5.1 (Web Installer) for Windows Vista SP2, Windows 7 SP1, Windows 8, Windows Server 2008 SP2 Windows Server 2008 R2 SP1 and Windows Server 2012 from Official Microsoft Download Center


      run both as administrator.
      after the both installs are completed, run windows update. And install all updates for .net & c++
      Then do one last restart.
       
    7. melmassacre

      melmassacre New Member

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      Hi, Thanks for your response, Sorry i haven't been able to get to the computer lately. I did everything you have said and sadly it still isn't working, Also i am not able to do windows updates could that be the problem?
       
    8. CodenameG

      CodenameG New Member

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      yea, also make sure your not running windows xp. its not supported.
       
    9. melmassacre

      melmassacre New Member

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      Okay well thank very much for your help! Doing a great job! :)
       
    10. CodenameG

      CodenameG New Member

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      great, if you need anything else let us know.
       
    11. melmassacre

      melmassacre New Member

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    12. CodenameG

      CodenameG New Member

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      did you follow the instructions.

      Go to Programs and Features, in your windows Control panel.
      Look for:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.1
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      and Uninstall them if they are installed.
      Restart your PC.


      install this
      Installation Errors? Try BuddyDependency wizard


      and this
      Download Microsoft .NET Framework 4.5.1 (Web Installer) for Windows Vista SP2, Windows 7 SP1, Windows 8, Windows Server 2008 SP2 Windows Server 2008 R2 SP1 and Windows Server 2012 from Official Microsoft Download Center


      run both as administrator.
      after the both installs are completed, run windows update. And install all updates for .net & c++
      Then do one last restart.


      we didnt just say look at updates, look at programs and features. those programs need to be removed, and you need to follow the instructions.
       

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