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    • Hearthbuddy stopped working

    Discussion in 'Hearthbuddy Support' started by Felipe Martins, Aug 7, 2014.

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    1. Felipe Martins

      Felipe Martins New Member

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      Hearthbuddy stopped working

      Hello, my hearthbuddy is not turning, when I click it to open the message appears, "Hearthbuddy stopped working".
      is attached the logs, and the image
      help please
       

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      Felipe Martins, Aug 7, 2014
      #1
    2. Anakin1121

      Anakin1121 New Member

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      Got the same problem :/ can't get it working. At first it says that HB shutted down due to a problem and then I get the max sessions bug cause of the shutdown at first..any help?
       
      Anakin1121, Aug 7, 2014
      #2
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.1
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard from here
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Aug 8, 2014
      #3
    4. Felipe Martins

      Felipe Martins New Member

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      thank you, you saved my life
       
      Felipe Martins, Aug 10, 2014
      #4
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome


      closed
       
      Tony, Aug 10, 2014
      #5
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