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    Discussion in 'Honorbuddy Support' started by Slickquick06, Aug 22, 2014.

    1. Slickquick06

      Slickquick06 New Member

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      i start honorbuddy it connects to wow just fine but when i go to load profile from buddy store it is blank grey i made sure to enable streaming from the store what am i missing thanks
       
    2. Slickquick06

      Slickquick06 New Member

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      I have a fresh install and also made sure to restart computer wow is running in 32 bit mode as always. I have all the proper items "purchased " in buddy store

      also on a side note i cannot reply to any one elses posts is that an error on my end or yalls? it says i may need activation ?
       
      Last edited: Aug 22, 2014
    3. CodenameG

      CodenameG New Member

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      if you would, please post a full log as an attachment so we can see whats going on.
      [Guide] How to attach your log [Kick]


      all support threads are locked to replies from the user who created it and staff.
       
    4. Slickquick06

      Slickquick06 New Member

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      Last edited: Aug 22, 2014
    5. Slickquick06

      Slickquick06 New Member

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      nomatter what toon i am on i cannot load any profiles form the buddyshop even though they have already been obtained
       
    6. Slickquick06

      Slickquick06 New Member

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      Last edited: Aug 22, 2014
    7. CodenameG

      CodenameG New Member

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      #1. bump your own thread. if you have more to add and your the last post. then click "edit post" and add more information.
      #2. dont paste your log into the window. if you have a log to add then add it as an attachment.

      change wow to dx9 mode, you can do this from your wow graphic options.
       
    8. Slickquick06

      Slickquick06 New Member

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      Honorb.jpg how is running it in dx9 affecting anything ? thats not the issue
      changed it and it did nothing i prefer dx11 and it was working fine before fresh install or update


      Not trying to be problematic but if it was that simple i would have done that myself before i have tested them both and dx11 seemed to run smoother for me

      here is a picture with it stuck not loading any profiles from the buddy store to help identify the problem
       
      Last edited: Aug 22, 2014
    9. CodenameG

      CodenameG New Member

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      change wow to direct x 9 mode, if its not working then post a log, from the log you posted this is what needs to happen.
       
    10. Slickquick06

      Slickquick06 New Member

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      that has nothing to do with it but ill post another log with that changed to prove it

      View attachment 2648 2014-08-22 21.48.zip

      check the picture that i posted it has NOTHING TO do with DX9,


      the one ending in 59 was a previous one disregard that
       

      Attached Files:

      Last edited: Aug 22, 2014
    11. CodenameG

      CodenameG New Member

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      are you sure the buddyauth account that the key your using is associated to, has a profile or profile pack bought from the buddystore?

      go to store.buddyauth.com and click on my Purchases. make sure the profile or profile pack is listed and streaming is enabled (green)
       
    12. Slickquick06

      Slickquick06 New Member

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      buddystore.jpg i have done that it is all good there
       
    13. CodenameG

      CodenameG New Member

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      then they should be getting streamed in.

      Download the latest version of honorbuddy.
      http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
      Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.
       
    14. Slickquick06

      Slickquick06 New Member

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      ok ill do that for the fourth time

      total new install still same all grey screen not showing any profiles in browser

      Even restarted machine after uninstall and before new install still no luck
       
      Last edited: Aug 23, 2014
    15. Tony

      Tony "The Bee" Staff Member Moderator

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    16. Slickquick06

      Slickquick06 New Member

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      Ok i sent you an email why arent you just aswering the problem here? just asking why i need to email you after i posted here ?
       
    17. Tony

      Tony "The Bee" Staff Member Moderator

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      be patient plz
       
    18. Slickquick06

      Slickquick06 New Member

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      ok will do
       

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