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    Discussion in 'Hearthbuddy Support' started by cottoncandy, Sep 9, 2014.

    1. cottoncandy

      cottoncandy New Member

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      Hi,

      I recently purchased HearthBuddy. However, I found that my antivirus was constantly deleting files, rather than making an excluded folder I decided to just bot on my laptop. However, I am getting a "max sessions" error. Is there any way I can still bot on my laptop still? (I won't be using my desktop anymore; however, I did use the code on my desktop).

      Thanks
       
    2. torin555

      torin555 Member

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      Go here: Home Page - Buddy Auth Portal
      Make an account with the email you used to purchase your key if you don't have one there already.
      Go to the Sessions tab.
      Kill the session that's using the key.

      Most of the time the session will go away automatically after a little while if the bot window is closed but sometimes it can take some time.
       
    3. cottoncandy

      cottoncandy New Member

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      Thanks. I tried that. Now it will open but will say "HearthBuddy has stopped working" and will crash shortly after. I tried restarting and also run as admin. Here is what the logs say...
      '

      [01:00:32.980 N] Hearthbuddy 0.2.436.95 starting.
      [01:00:33.284 N] Attempting to log in...
      [01:00:34.044 N] T: 5247145094760687166 H: 3997377249
      [01:00:34.378 N] Login successful!
      [01:00:34.549 N] Hearthbuddy 0.2.436.95 starting...
      [01:00:34.551 N] CPU Architecture: x64
      [01:00:34.551 N] Process Architecture: x86
      [01:00:34.551 N] OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1
      [01:00:34.551 N] .NET Runtime Version: 4.0.30319.18444
      [01:00:34.551 N] CPU Cores: 4
      [01:00:34.552 N] Application Path: C:\Users\<User>\Desktop\HearthStuff
      [01:00:34.557 N] Checking for updates...
      [01:00:34.709 N] Loading database...
       
    4. torin555

      torin555 Member

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    5. Tony

      Tony "The Bee" Staff Member Moderator

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    6. cottoncandy

      cottoncandy New Member

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      ^Just saw a thread you posted in a while back that suggested that link just now. I tried that and it still has the same error. I'll post the logs below.
       
    7. cottoncandy

      cottoncandy New Member

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    8. BotOperator

      BotOperator Well-Known Member

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      You did not install .NetFramework correct. Tonys link should do this.
      Uninstall it - Reboot, then install it using Tonys link - reboot - Use Windows Update function to update it - reboot - Should work then.
       
    9. cottoncandy

      cottoncandy New Member

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      View attachment Bot 2212 2014-09-10 00.44.txt

      The same error appeared after following those steps. I uninstalled the NET thing, rebooted, clicked the link, installed it, rebooted, ran a windows update and rebooted and the same error appears. I think I may be uninstalling the original thing wrong?
       
    10. torin555

      torin555 Member

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      Try re-downloading hearthbuddy.
       
    11. cottoncandy

      cottoncandy New Member

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      I re-downloaded it and it still crashes at the same spot
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will Teamviewer it
       

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