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  • Crash after 2 mn on W8 x64

    Discussion in 'Hearthbuddy Support' started by Silverdecker, Sep 21, 2014.

    1. Silverdecker

      Silverdecker New Member

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      Hi guys,
      i'm a new user of Herathbuddy and i have a problem, i explain: my computer work under Windows 8.1 (official of course), it's a 64 Bits OS, and i have unzip the package on the c: of my computer.
      It start normaly, but when it use some personnal deck, it crach around 2-3 mn after starting game
      . I had uninstall the older c++2010 Redit (x86) and c++2012 Redit (x64) and download and réinstall last c++2012 Redit (x86) and (x64) like i saw on other Thread. Someone can help me?
      Actually i have C++ 2005, 2008 (x86), 2010 (x64) and 2012 (x64) and (x86) on my laptop.
      @hankerspace: your link doesn't work actually :/
      I don't understand very well english, so be kind, and explain me the most simple as u can.
      Cheers.

      Is it enought Tony555? Or u need somethning else?

      Edit : done Toni 555
       

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      Last edited: Sep 22, 2014
    2. Eclipse

      Eclipse New Member

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      Do you run it as administrator?
       
    3. Silverdecker

      Silverdecker New Member

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      It's the same thing like i run it in administrator, with click right "run as administrator", or not :/
       
    4. torin555

      torin555 Member

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      What does it look like when it crashes? Does it freeze? Does it give an error message of any kind? Also could you remove the log that you pasted in your original post and just leave the attachment? Thanks :)
       
    5. Silverdecker

      Silverdecker New Member

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      I launch HS normaly and HSbuddy few seconds after, both work good and after around 2mn, i have the windows message: "Herathbuddy a cessé de fonctionner. Un problème a fait que le programme a cessé de fonctionner correctement. Windows va fermer ce programme et vous indiquer si une solution est possible." Sry but i don't have the error message in english.
      Like tell more higher, i don't understand because i have MV C++ Redit 2008, 2010, 2012 and 2013, all in x86 and x64, and it"s an official Windows 8.
      I try it on a VM with W7 32bits with all updates, and it crash allready event if HSbuddy was install on the virtuak c:. Is it possible like the last update Hsbuddy have a problem?
      Someone have a solution?
       
    6. DaSoul

      DaSoul Well-Known Member

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      Did you tried this:

      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft .net framework 4.5.1
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard from here
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart

      So not only manually reinstalling but also using the wizard?
      What is your cpu and ram usage when starting and running the bot?

      Did you already check, whether you have any software installed, that causes problems with the bot?

      BosslandGmbH:HelpDesk:programs that Interfere with BosslandGmbH Products - The Buddy Wiki
       
    7. Silverdecker

      Silverdecker New Member

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      DaSoul:

      I have a i5 and when i play to HS nothnig running even when HSbuddy starting exept my browser.
      Expt McCafee antivirus and MBAM no software can block the bot but i have not message of an action about them.

      I remove C++ 2010 and 2012 x86 and .net Framework 4.5, reboot, and now it crash immediately after start.
      Don't understand GreyMagic.dll is on the folder Setting.

      I will install it manually because every link for dowload it doesn't work.

      View attachment Bot 6912 2014-09-22 13.58.txt

      Someone have a clue?
       
    8. torin555

      torin555 Member

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      You need to follow all of those steps.
       
    9. Silverdecker

      Silverdecker New Member

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      I sware i would like but when i click on link to download the installationwizzard,the only thing on the page is: Invalid Thread specified. If you followed a valid link, please notify the administrator. I had send a mail to the administrator.
      It's the only step of i can't do, and it"s not my bad.

      Edit: A administrator, Joro, give me the good link to download installationwizard.

      For people who need it: https://www.thebuddyforum.com/releases/68254-install-buddy-product-try-buddy-dependency-wizard.html
       
      Last edited: Sep 22, 2014
    10. torin555

      torin555 Member

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      Oh yeah that link has been changed. Well tell me how that goes.
       
    11. Silverdecker

      Silverdecker New Member

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      Saddly event after use installationwizzard in administrator mode, reboot, install .NET Framework 4.5 Advance manually because Windows don"t found update for .net or C++ after use wizzard.
      The game or the bot don't freeze, bot work normaly and suddenly i have the error message of Windows after 2 or 3 mn. :/

      View attachment Bot 4660 2014-09-22 18.47.txt
       
      Last edited: Sep 22, 2014

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