honorbuddy not logging in.

I hope this is useful input for your debugging.

i have two wow accounts ("W1" and "W2") that i run on the same computer. i use the same wow and hb directories for both accounts. i have a 3 user copy of hb (H1,H2,H3).

i can successfully log into HB using W2 in any order. When i try to log into W1 i hang at the "atteched to WoW". i can hang W1 and then sucessfully log into HB on W2.

example:
Honorbuddy v2.5.11489.748 started.
Logging in...
T: 5247154031403397455 H: 2937376200
Attaching to D3D11
Attached to WoW with ID 6548

 

to add a bit more information,

WOW W1 is hanging on only a particular toon. i just tested and it is only hanging on one character. i can go into other characters on the W1 account and it will let honorbuddy load properly.

 

Hi, Shadetree,

To diagnose problems like this, we must see the full log that captures the issue. Please delete your logs directory, replicate the problem, then show us the log produced.

Ref: [Guide] How to attach your log​

cheers,
chinajade

 

[00:02:57.447 N] Honorbuddy v2.5.11489.748 started.
[00:03:36.028 N] Logging in...
[00:03:37.517 N] T: 5247157156588087868 H: 1155322740
[00:03:38.875 N] Attaching to D3D11
[00:03:39.116 N] Attached to WoW with ID 2952
[00:03:39.269 D] System.TypeInitializationException: The type initializer for 'Styx.Helpers.UISettings' threw an exception. ---> System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlReader.MoveToContent()
at System.Xml.Linq.XElement.Load(XmlReader reader, LoadOptions options)
at System.Xml.Linq.XElement.Load(String uri, LoadOptions options)
at Styx.Helpers.Settings..ctor(String settingsPath, String oldSettingsPath)
at Styx.Helpers.UISettings..ctor()
at Styx.Helpers.UISettings..cctor()
--- End of inner exception stack trace ---
at Honorbuddy.MainWindow.LoadSettings()
at Honorbuddy.MainWindow.HandleSuccess()

 

i got to reading the log error. i deleted the uisettings in the settings directory and that resolved the issue.

 

Hi, Shadetree,

We've been trying to chase this issue for quite a while, but are having problems getting the information we need.

Would you be so kind as to:

• Zip up all the logs for this toon that fails to start with Honorbuddy, and attach them here.
• Tell us the full path to your honorbuddy.exe file

cheers,
chinajade