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  • Hearthbuddy crashed after few mins

    Discussion in 'Hearthbuddy Support' started by DerMolch, Oct 10, 2014.

    1. DerMolch

      DerMolch New Member

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      hello and direct, sorry for my bad english.

      i have a new operation system (win8).
      Fresh installed.

      New Hearthstone installed and Hearthbuddy.

      What i have installed, u can see on my screenshoot.
      I have the new version of microsoft.net installed.

      i have tryd "BuddyWizzard" and the tool say... a green okey on both checks.

      the Logfiles say me nothing.. no crash report...
      Hearthbuddy exit after few times.
      i can not complete one round without crash.

      i dont know what i can now do.
      pls help me :)
       

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    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard from https://www.thebuddyforum.com/BuddyWizard.exe
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart
       
    3. DerMolch

      DerMolch New Member

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      i have no x86 redistributable installed :X
      .net have i uninstall, reinstall and updated.

      buddywizzard say its all okey.
      same error.

      starts... few mins later.. crash
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      make sure game is in windowed mode and 1280*960 as your resolution
       

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