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  • error starting hearthbuddy

    Discussion in 'Hearthbuddy Support' started by hearthstone, Oct 17, 2014.

    1. hearthstone

      hearthstone New Member

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      hi,

      after installing the program and starting it, I can see the menu for 1 second and then it crashes. In a second attempt to log in it says that there is an "error with authenticating the key". I startet the computer again and the same happens again. First a start and crash and then only the login error.

      As suggested I copy the two last logfiles in here as a text and also as an attachment.

      In the first somehow a file could be missing, but I didn't delete anything.

      Thank your for your help.

      [17:52:29.112 N] Hearthbuddy 0.2.445.97 starting.
      [17:52:32.310 N] Attempting to log in...
      [17:52:35.638 N] T: 5247176805971079677 H: 1228762055
      [17:52:35.977 N] Login successful!
      [17:52:38.175 N] Hearthbuddy 0.2.445.97 starting...
      [17:52:38.198 N] CPU Architecture: x64
      [17:52:38.198 N] Process Architecture: x86
      [17:52:38.214 N] OS Version: Microsoft Windows NT 6.1.7601 Service Pack 1
      [17:52:38.214 N] .NET Runtime Version: 4.0.30319.18444
      [17:52:38.214 N] CPU Cores: 8
      [17:52:38.215 N] Application Path: C:\Users\<User>\Desktop\Hearthbuddy
      [17:52:38.230 N] Checking for updates...
      [17:52:38.983 N] Loading database...
      [17:52:40.497 N] Hearthbuddy is up to date!
      [17:52:40.497 N] Initializing Triton...
      [17:52:40.906 D] Unhandled global exception!
      [17:52:41.307 D] System.IO.FileNotFoundException: Die Datei oder Assembly "GreyMagic.dll" oder eine Abhängigkeit davon wurde nicht gefunden. Das angegebene Modul wurde nicht gefunden.
      Dateiname: 'GreyMagic.dll'
      bei Triton.Game.TritonHS.Initialize()
      bei ...ˆ(Object ‰)
      bei System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
      bei System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
      bei System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
      bei System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
      bei System.Threading.ThreadPoolWorkQueue.Dispatch()
      bei System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()


      In a second log file it says:

      [17:53:07.275 N] Hearthbuddy 0.2.445.97 starting.
      [17:53:07.526 N] Attempting to log in...
      [17:53:07.774 N]
      Max Sessions
       

      Attached Files:

    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. hearthstone

      hearthstone New Member

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      It works now :)

      Thank you
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome :)
       

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