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  • why my buddy shut down when i just open it

    Discussion in 'Hearthbuddy Support' started by jaster, Nov 4, 2014.

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    1. jaster

      jaster New Member

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      the buddy just shut down after i pasted my key in
       

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    2. jaster

      jaster New Member

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      Any one
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard from https://www.thebuddyforum.com/BuddyWizard.exe
      run it as administrator.
      after the wizard is done, run windows update. And install all updates for .net & c++
      restart
       
    4. bfroggamer

      bfroggamer New Member

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      same problem, will try it!
       
    5. bfroggamer

      bfroggamer New Member

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    6. Tony

      Tony "The Bee" Staff Member Moderator

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      alright!

      closed
       
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