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    • HB setup failed HELP

    Discussion in 'Honorbuddy Support' started by Swox9, Dec 1, 2014.

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    1. Swox9

      Swox9 New Member

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      Hello

      I try to install HB but it say me : Setup failed : 0x800704090

      [0F18:0298][2014-12-01T14:27:08]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\SWOX\Downloads\Honorbuddy Installer v2.5.12136.758(1).exe, cmdline: ''
      [0F18:0298][2014-12-01T14:27:08]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
      [0F18:0298][2014-12-01T14:27:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\SWOX\AppData\Local\Temp\Honorbuddy_20141201142708.log'
      [0F18:0298][2014-12-01T14:27:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\SWOX\Downloads\Honorbuddy Installer v2.5.12136.758(1).exe'
      [0F18:0298][2014-12-01T14:27:08]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
      [0F18:0298][2014-12-01T14:27:08]i100: Detect begin, 3 packages
      [0F18:0298][2014-12-01T14:27:08]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
      [0F18:0298][2014-12-01T14:27:08]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
      [0F18:0298][2014-12-01T14:27:08]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
      [0F18:0298][2014-12-01T14:27:08]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
      [0F18:0298][2014-12-01T14:27:08]i101: Detected package: NetFx451Web, state: Present, cached: None
      [0F18:0298][2014-12-01T14:27:08]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
      [0F18:0298][2014-12-01T14:27:08]i101: Detected package: Honorbuddy, state: Absent, cached: None
      [0F18:0298][2014-12-01T14:27:08]i199: Detect complete, result: 0x0
      [0F18:0298][2014-12-01T14:27:10]i200: Plan begin, 3 packages, action: Install
      [0F18:0298][2014-12-01T14:27:10]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
      [0F18:0298][2014-12-01T14:27:10]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
      [0F18:0298][2014-12-01T14:27:10]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
      [0F18:0298][2014-12-01T14:27:10]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\SWOX\AppData\Local\Temp\Honorbuddy_20141201142708_0_vcredist110_x86.log'
      [0F18:0298][2014-12-01T14:27:10]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\SWOX\AppData\Local\Temp\Honorbuddy_20141201142708_1_Honorbuddy_rollback.log'
      [0F18:0298][2014-12-01T14:27:10]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\SWOX\AppData\Local\Temp\Honorbuddy_20141201142708_1_Honorbuddy.log'
      [0F18:0298][2014-12-01T14:27:10]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
      [0F18:0298][2014-12-01T14:27:10]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
      [0F18:0298][2014-12-01T14:27:10]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
      [0F18:0298][2014-12-01T14:27:10]i299: Plan complete, result: 0x0
      [0F18:0298][2014-12-01T14:27:10]i300: Apply begin
      [0700:0FC8][2014-12-01T14:27:11]i360: Creating a system restore point.
      [0700:0FC8][2014-12-01T14:27:18]i361: Created a system restore point.
      [0F18:0298][2014-12-01T14:27:18]i000: Caching bundle from: 'C:\Users\SWOX\AppData\Local\Temp\{4998b132-0098-433f-a228-9da9bb3b8631}\.be\Honorbuddy Installer v2.5.12136.758.exe' to: 'C:\Users\SWOX\AppData\Local\Package Cache\{4998b132-0098-433f-a228-9da9bb3b8631}\Honorbuddy Installer v2.5.12136.758.exe'
      [0F18:0298][2014-12-01T14:27:18]i320: Registering bundle dependency provider: {4998b132-0098-433f-a228-9da9bb3b8631}, version: 2.5.12136.758
      [0F18:0CE0][2014-12-01T14:27:18]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\SWOX\Downloads\vcredist_x86.exe
      [0F18:0CE0][2014-12-01T14:27:18]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\SWOX\Downloads\'
      [0700:0FC4][2014-12-01T14:27:18]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [0700:0FC4][2014-12-01T14:27:18]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [0700:0FC4][2014-12-01T14:27:18]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [0700:0FC4][2014-12-01T14:27:18]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [0700:0FC4][2014-12-01T14:27:18]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [0F18:0CE0][2014-12-01T14:27:18]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\SWOX\AppData\Local\Temp\{4998b132-0098-433f-a228-9da9bb3b8631}\vcredist110_x86, error: 0x80070490.
      [0F18:0CE0][2014-12-01T14:27:18]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [0F18:0CE0][2014-12-01T14:27:21]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\SWOX\Downloads\vcredist_x86.exe
      [0700:0FC4][2014-12-01T14:27:21]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [0700:0FC4][2014-12-01T14:27:21]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [0700:0FC4][2014-12-01T14:27:21]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [0700:0FC4][2014-12-01T14:27:21]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [0700:0FC4][2014-12-01T14:27:21]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [0F18:0CE0][2014-12-01T14:27:21]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\SWOX\AppData\Local\Temp\{4998b132-0098-433f-a228-9da9bb3b8631}\vcredist110_x86, error: 0x80070490.
      [0F18:0CE0][2014-12-01T14:27:21]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [0F18:0CE0][2014-12-01T14:27:24]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\SWOX\Downloads\vcredist_x86.exe
      [0700:0FC4][2014-12-01T14:27:24]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [0700:0FC4][2014-12-01T14:27:24]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [0700:0FC4][2014-12-01T14:27:24]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [0700:0FC4][2014-12-01T14:27:24]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [0700:0FC4][2014-12-01T14:27:24]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [0F18:0CE0][2014-12-01T14:27:24]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\SWOX\AppData\Local\Temp\{4998b132-0098-433f-a228-9da9bb3b8631}\vcredist110_x86, error: 0x80070490.
      [0F18:0298][2014-12-01T14:27:24]e000: Error 0x80070490: Failed while caching, aborting execution.
      [0F18:0298][2014-12-01T14:27:24]i330: Removed bundle dependency provider: {4998b132-0098-433f-a228-9da9bb3b8631}
      [0F18:0298][2014-12-01T14:27:24]i352: Removing cached bundle: {4998b132-0098-433f-a228-9da9bb3b8631}, from path: C:\Users\SWOX\AppData\Local\Package Cache\{4998b132-0098-433f-a228-9da9bb3b8631}\
      [0F18:0298][2014-12-01T14:27:25]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No



      I have Buddy Wizzard file and all is install, so I don't know why it's not work :/
       
      Swox9, Dec 1, 2014
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Dec 1, 2014
      #2
    3. Swox9

      Swox9 New Member

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      I do all, and no working yet ..
       
      Swox9, Dec 1, 2014
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      use the zip file instead of the installer plz
       
      Tony, Dec 1, 2014
      #4
    5. Swox9

      Swox9 New Member

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      yes I extracting, after using the installer, so all will be install, but it don't work
       
      Swox9, Dec 1, 2014
      #5
    6. Swox9

      Swox9 New Member

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      ahhh ok I understood "use the zip for install HB ;) ) I Try
       
      Swox9, Dec 1, 2014
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    7. Swox9

      Swox9 New Member

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      HB work, thx a lot
       
      Swox9, Dec 1, 2014
      #7
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome

      closed
       
      Tony, Dec 2, 2014
      #8
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