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    • 关于购买hb的问题

    Discussion in '中文综合讨论区' started by diejie521, Dec 2, 2014.

    1. diejie521

      diejie521 New Member

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      管理员你好，我在官网购买了正版HB单开终身版，用欧元支付已经成功，但是我始终没有收到KEY的邮件，我的邮件地址是13315797339@163.com,支付方式是Paypal。能否帮忙查询一下具体是什么情况。
       
      diejie521, Dec 2, 2014
      #1
    2. EricPhone

      EricPhone Moderator Moderator

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      请检查你邮箱的垃圾邮件,看看是否被过滤了,如还无法收到key,可以用购买key时填写的邮箱在Home Page - Buddy Auth Portal注册然后登录在key页面就可以查询到你的key
       
      EricPhone, Dec 2, 2014
      #2
    3. diejie521

      diejie521 New Member

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      根据您提供的方法仍然没有找到KEY，能否帮忙查询一下，邮箱地址13315797339@163.com
       
      diejie521, Dec 3, 2014
      #3
    4. EricPhone

      EricPhone Moderator Moderator

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      抱歉,我这里无法查询,你用购买key的邮箱发邮件到
      Code:
      support@thebuddyforum.com
      并提供你的交易信息,包括交易号等进行查询
       
      EricPhone, Dec 3, 2014
      #4
    5. diejie521

      diejie521 New Member

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      我已经申请了退款
       
      diejie521, Dec 3, 2014
      #5

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