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  • cant install honorbuddy

    Discussion in 'Honorbuddy Support' started by graphics, Dec 4, 2014.

    1. graphics

      graphics New Member

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      try to install it and just get

      Setup failed. show error report.

      [1194:0EEC][2014-12-05T01:10:10]i001: Burn v3.8.1128.0, Windows v6.0 (Build 6001: Service Pack 1), path: C:\Users\andrew\Downloads\Honorbuddy Installer v2.5.12203.759 (5).exe, cmdline: '-burn.unelevated BurnPipe.{691E42D6-5AA0-4931-A031-00608D04F436} {625B1090-CB82-43A9-9E0B-72AE51F75548} 4420'
      [1194:0EEC][2014-12-05T01:10:10]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
      [1194:0EEC][2014-12-05T01:10:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\andrew\AppData\Local\Temp\Honorbuddy_20141205011010.log'
      [1194:0EEC][2014-12-05T01:10:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\andrew\Downloads\Honorbuddy Installer v2.5.12203.759 (5).exe'
      [1194:0EEC][2014-12-05T01:10:10]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
      [1194:0EEC][2014-12-05T01:10:11]i100: Detect begin, 3 packages
      [1194:0EEC][2014-12-05T01:10:11]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
      [1194:0EEC][2014-12-05T01:10:11]i000: Setting string variable 'NETFRAMEWORK45' to value '378758'
      [1194:0EEC][2014-12-05T01:10:11]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
      [1194:0EEC][2014-12-05T01:10:11]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
      [1194:0EEC][2014-12-05T01:10:11]i101: Detected package: NetFx451Web, state: Present, cached: None
      [1194:0EEC][2014-12-05T01:10:11]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
      [1194:0EEC][2014-12-05T01:10:11]i101: Detected package: Honorbuddy, state: Absent, cached: None
      [1194:0EEC][2014-12-05T01:10:11]i199: Detect complete, result: 0x0
      [1194:0EEC][2014-12-05T01:10:13]i200: Plan begin, 3 packages, action: Install
      [1194:0EEC][2014-12-05T01:10:13]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
      [1194:0EEC][2014-12-05T01:10:13]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
      [1194:0EEC][2014-12-05T01:10:13]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
      [1194:0EEC][2014-12-05T01:10:13]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\andrew\AppData\Local\Temp\Honorbuddy_20141205011010_0_vcredist110_x86.log'
      [1194:0EEC][2014-12-05T01:10:13]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\andrew\AppData\Local\Temp\Honorbuddy_20141205011010_1_Honorbuddy_rollback.log'
      [1194:0EEC][2014-12-05T01:10:13]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\andrew\AppData\Local\Temp\Honorbuddy_20141205011010_1_Honorbuddy.log'
      [1194:0EEC][2014-12-05T01:10:13]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
      [1194:0EEC][2014-12-05T01:10:13]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
      [1194:0EEC][2014-12-05T01:10:13]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
      [1194:0EEC][2014-12-05T01:10:13]i299: Plan complete, result: 0x0
      [1194:0EEC][2014-12-05T01:10:13]i300: Apply begin
      [1144:134C][2014-12-05T01:10:13]i360: Creating a system restore point.
      [1144:134C][2014-12-05T01:10:39]i361: Created a system restore point.
      [1194:0EEC][2014-12-05T01:10:39]i000: Caching bundle from: 'C:\Users\andrew\AppData\Local\Temp\{5bf9819e-910a-43b3-b906-e9ddc172d672}\.be\Honorbuddy Installer v2.5.12203.759.exe' to: 'C:\Users\andrew\AppData\Local\Package Cache\{5bf9819e-910a-43b3-b906-e9ddc172d672}\Honorbuddy Installer v2.5.12203.759.exe'
      [1194:0EEC][2014-12-05T01:10:39]i320: Registering bundle dependency provider: {5bf9819e-910a-43b3-b906-e9ddc172d672}, version: 2.5.12203.759
      [1194:1264][2014-12-05T01:10:39]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\andrew\Downloads\vcredist_x86.exe
      [1194:1264][2014-12-05T01:10:39]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\andrew\Downloads\'
      [1144:1004][2014-12-05T01:10:40]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1144:1004][2014-12-05T01:10:40]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1144:1004][2014-12-05T01:10:40]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1144:1004][2014-12-05T01:10:40]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1144:1004][2014-12-05T01:10:40]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1194:1264][2014-12-05T01:10:40]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\andrew\AppData\Local\Temp\{5bf9819e-910a-43b3-b906-e9ddc172d672}\vcredist110_x86, error: 0x80070490.
      [1194:1264][2014-12-05T01:10:40]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [1194:1264][2014-12-05T01:10:43]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\andrew\Downloads\vcredist_x86.exe
      [1144:1004][2014-12-05T01:10:43]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1144:1004][2014-12-05T01:10:43]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1144:1004][2014-12-05T01:10:43]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1144:1004][2014-12-05T01:10:43]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1144:1004][2014-12-05T01:10:43]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1194:1264][2014-12-05T01:10:43]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\andrew\AppData\Local\Temp\{5bf9819e-910a-43b3-b906-e9ddc172d672}\vcredist110_x86, error: 0x80070490.
      [1194:1264][2014-12-05T01:10:43]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [1194:1264][2014-12-05T01:10:46]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\andrew\Downloads\vcredist_x86.exe
      [1144:1004][2014-12-05T01:10:46]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1144:1004][2014-12-05T01:10:46]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1144:1004][2014-12-05T01:10:46]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1144:1004][2014-12-05T01:10:46]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1144:1004][2014-12-05T01:10:46]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1194:1264][2014-12-05T01:10:46]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\andrew\AppData\Local\Temp\{5bf9819e-910a-43b3-b906-e9ddc172d672}\vcredist110_x86, error: 0x80070490.
      [1194:0EEC][2014-12-05T01:10:46]e000: Error 0x80070490: Failed while caching, aborting execution.
      [1194:0EEC][2014-12-05T01:10:46]i330: Removed bundle dependency provider: {5bf9819e-910a-43b3-b906-e9ddc172d672}
      [1194:0EEC][2014-12-05T01:10:46]i352: Removing cached bundle: {5bf9819e-910a-43b3-b906-e9ddc172d672}, from path: C:\Users\andrew\AppData\Local\Package Cache\{5bf9819e-910a-43b3-b906-e9ddc172d672}\
      [1194:0EEC][2014-12-05T01:10:48]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
       
      Last edited: Dec 5, 2014
    2. graphics

      graphics New Member

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      anyone?
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      use the zip file instead of the installer
       

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