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  • Doesn't ask for password

    Discussion in 'Honorbuddy Support' started by xiangua, Dec 7, 2014.

    1. xiangua

      xiangua New Member

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      Hi there,

      I open honorbuddy and nothing really happens once it is open. It sits on the grey screen and doesnt ask for a password. Screen shot attached.
      Also I followed some other advice about downloading and isntalling C++ or something, but it hasn't helped


      View attachment 2880 2014-12-08 11.16.txt
      hbuddy error.png
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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    3. xiangua

      xiangua New Member

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      Still same issue, thanks
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    5. xiangua

      xiangua New Member

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      Hi, all done and still same issue,
      Thanks
       
    6. CodenameG

      CodenameG New Member

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      check your anti-virus that its not removing or blocking access to honorbuddy files.
      reDownload the latest version of honorbuddy. http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
      Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.
       

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