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  • Max sessions

    Discussion in 'Honorbuddy Support' started by darkuz, Dec 9, 2014.

    1. darkuz

      darkuz Member

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      HI,

      I have 3 session key and normally use 1 of them. Today, HB stopped and shutdown, i tried to login and it said max session keys, retry in 30 seconds. I waited and tried, i then could log in and it happened again in 1 min.

      I login Buddy Auth Portal and saw that i have 3 sessions using, so i try to kill them all and as long as i refesh the page, i see 3 new session keys are used again.
      Is there anyway someone steals my keys? If that the case, can i have new key and disable that key?

      Please advice.
       
    2. Bayram15

      Bayram15 Moderator Moderator

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      yeah thats one of posibilities... You can change your password with on-screen keyboard and try again to see how it goes
       
    3. darkuz

      darkuz Member

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      Thanks for your response. Yes i can definitely change the password for my buddy auth, but i still have same key. Is there anyway that i can reset/request a new key for my 3 sessions and disable current key? Please advice!
       
    4. CodenameG

      CodenameG New Member

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      you would need to e-mail your key to support. support@thebuddyforum.com

      and ask them if they can generate a new one for you.
       

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