the following log file comes up when the installer fails to install honorbuddy. please help out, thank you. [3DE8:2538][2014-12-13T18:26:04]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\ABS\Downloads\Honorbuddy Installer v2.5.12260.760.exe, cmdline: '-burn.unelevated BurnPipe.{0A618A48-A189-47D2-B901-594AB9FA078A} {738CE1D0-A6B4-42F7-BCB3-D76230C383C9} 16892' [3DE8:2538][2014-12-13T18:26:04]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy' [3DE8:2538][2014-12-13T18:26:04]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ABS\AppData\Local\Temp\Honorbuddy_20141213182604.log' [3DE8:2538][2014-12-13T18:26:04]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\ABS\Downloads\Honorbuddy Installer v2.5.12260.760.exe' [3DE8:2538][2014-12-13T18:26:04]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy' [3DE8:2538][2014-12-13T18:26:04]i100: Detect begin, 3 packages [3DE8:2538][2014-12-13T18:26:04]i000: File search: MFC110_Version_x86, did not find path: C:\Windows\system32\\mfc110.dll [3DE8:2538][2014-12-13T18:26:04]i000: Setting string variable 'NETFRAMEWORK45' to value '379893' [3DE8:2538][2014-12-13T18:26:04]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true. [3DE8:2538][2014-12-13T18:26:04]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570 [3DE8:2538][2014-12-13T18:26:04]i101: Detected package: NetFx451Web, state: Present, cached: None [3DE8:2538][2014-12-13T18:26:04]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial [3DE8:2538][2014-12-13T18:26:04]i101: Detected package: Honorbuddy, state: Absent, cached: None [3DE8:2538][2014-12-13T18:26:04]i199: Detect complete, result: 0x0 [3DE8:2538][2014-12-13T18:26:06]i200: Plan begin, 3 packages, action: Install [3DE8:2538][2014-12-13T18:26:06]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web [3DE8:2538][2014-12-13T18:26:06]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true. [3DE8:2538][2014-12-13T18:26:06]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86 [3DE8:2538][2014-12-13T18:26:06]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\ABS\AppData\Local\Temp\Honorbuddy_20141213182604_0_vcredist110_x86.log' [3DE8:2538][2014-12-13T18:26:06]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\ABS\AppData\Local\Temp\Honorbuddy_20141213182604_1_Honorbuddy_rollback.log' [3DE8:2538][2014-12-13T18:26:06]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\ABS\AppData\Local\Temp\Honorbuddy_20141213182604_1_Honorbuddy.log' [3DE8:2538][2014-12-13T18:26:06]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [3DE8:2538][2014-12-13T18:26:06]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None [3DE8:2538][2014-12-13T18:26:06]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [3DE8:2538][2014-12-13T18:26:06]i299: Plan complete, result: 0x0 [3DE8:2538][2014-12-13T18:26:06]i300: Apply begin [41FC:4560][2014-12-13T18:26:06]i360: Creating a system restore point. [41FC:4560][2014-12-13T18:26:13]i361: Created a system restore point. [3DE8:2538][2014-12-13T18:26:13]i000: Caching bundle from: 'C:\Users\ABS\AppData\Local\Temp\{68180905-a4fc-4500-bff5-050a8e08295e}\.be\Honorbuddy Installer v2.5.12260.760.exe' to: 'C:\Users\ABS\AppData\Local\Package Cache\{68180905-a4fc-4500-bff5-050a8e08295e}\Honorbuddy Installer v2.5.12260.760.exe' [3DE8:2538][2014-12-13T18:26:13]i320: Registering bundle dependency provider: {68180905-a4fc-4500-bff5-050a8e08295e}, version: 2.5.12260.760 [3DE8:45A8][2014-12-13T18:26:13]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\ABS\Downloads\vcredist_x86.exe [3DE8:45A8][2014-12-13T18:26:13]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\ABS\Downloads\' [41FC:4E14][2014-12-13T18:26:13]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [41FC:4E14][2014-12-13T18:26:13]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [41FC:4E14][2014-12-13T18:26:13]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [41FC:4E14][2014-12-13T18:26:13]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [41FC:4E14][2014-12-13T18:26:13]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [3DE8:45A8][2014-12-13T18:26:13]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\ABS\AppData\Local\Temp\{68180905-a4fc-4500-bff5-050a8e08295e}\vcredist110_x86, error: 0x80070490. [3DE8:45A8][2014-12-13T18:26:13]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying... [3DE8:45A8][2014-12-13T18:26:16]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\ABS\Downloads\vcredist_x86.exe [41FC:4E14][2014-12-13T18:26:16]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [41FC:4E14][2014-12-13T18:26:16]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [41FC:4E14][2014-12-13T18:26:16]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [41FC:4E14][2014-12-13T18:26:16]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [41FC:4E14][2014-12-13T18:26:16]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [3DE8:45A8][2014-12-13T18:26:16]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\ABS\AppData\Local\Temp\{68180905-a4fc-4500-bff5-050a8e08295e}\vcredist110_x86, error: 0x80070490. [3DE8:45A8][2014-12-13T18:26:16]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying... [3DE8:45A8][2014-12-13T18:26:19]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\ABS\Downloads\vcredist_x86.exe [41FC:4E14][2014-12-13T18:26:19]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [41FC:4E14][2014-12-13T18:26:19]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [41FC:4E14][2014-12-13T18:26:19]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [41FC:4E14][2014-12-13T18:26:19]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [41FC:4E14][2014-12-13T18:26:19]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [3DE8:45A8][2014-12-13T18:26:19]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\ABS\AppData\Local\Temp\{68180905-a4fc-4500-bff5-050a8e08295e}\vcredist110_x86, error: 0x80070490. [3DE8:2538][2014-12-13T18:26:19]e000: Error 0x80070490: Failed while caching, aborting execution. [3DE8:2538][2014-12-13T18:26:19]i330: Removed bundle dependency provider: {68180905-a4fc-4500-bff5-050a8e08295e} [3DE8:2538][2014-12-13T18:26:19]i352: Removing cached bundle: {68180905-a4fc-4500-bff5-050a8e08295e}, from path: C:\Users\ABS\AppData\Local\Package Cache\{68180905-a4fc-4500-bff5-050a8e08295e}\ [3DE8:2538][2014-12-13T18:26:19]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
dont use the installer. Download the latest version of honorbuddy. http://updates.buddyauth.com/GetNewest?filter=Honorbuddy Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.
I tried that already, and I already have the latest version and it was a fresh download in a new folder, not an update. Using the HB Launcher gives an error as I press "Launch" with the following windows error report: "tmpA85A.tmp.exe - System Error: The program can't start becayse MSVCP110.dll is missing from your computer. Try reinstalling the program to fix this problem." when i click view details in the next window that shows up i get: "Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: Honorbuddy.Launcher.exe Problem Signature 02: 2.5.12260.760 Problem Signature 03: 54822688 Problem Signature 04: Honorbuddy.Launcher Problem Signature 05: 2.5.12260.760 Problem Signature 06: 54822688 Problem Signature 07: 37 Problem Signature 08: 200 Problem Signature 09: System.Exception OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt" I tried manually opening the 32-bit wow then opening honorbuddy.exe directly. It skips the authenticity key step and opens a blank honorbuddy window with only the store button not grayed out. the window looks like this: Gyazo - 26bd960dddf957543942dc8c29796468.png
