Hi, I bought a key, check into auth portal and my key appear into UNUSED / INACTIVE part. I tried to restart the computer, open a HB launcher, follow all steps according the manual and at the end appear this: Authentication failed. How can fix that?! View attachment 8260 2014-12-14 06.55.txt
Moderador Tony, I follow an authentication failed wiki and fixed the issue. In my case was loopback network connection that was activated and I unistall, reboot and works!!! I would like to thank you for all support and time that you spend with me! Best wishes!!! P.s.: Please close this topic!