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  • Doubleclick HearthbuddyBETA.exe, no window

    Discussion in 'Hearthbuddy Support' started by Pomelo, Dec 20, 2014.

    1. Pomelo

      Pomelo New Member

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      latest version, doubleclick, nothing happens. No antivirus software.
       
    2. pushedx

      pushedx Moderator Moderator Buddy Core Dev

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      First, try: Problems with a new install of a Buddy product? Try the Buddy Dependency Wizard!

      If it still doesn't work, make sure the file is not blocked in windows:
      Check the "Logs" folder to see if there are any files created.

      If it still doesn't run, someone who can offer TV help from Support will need to assist you.
       
    3. Pomelo

      Pomelo New Member

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      I did what you suggested. After running buddywizard and seeing the message, I tried again, still nothing. No log folder. Only bots, plugins, routines folder.
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      any firewall/antivirus enabled?
       
    5. halreater

      halreater New Member

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      maybe try tripleclick, just guessing...
       
    6. Pomelo

      Pomelo New Member

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      NO.
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       

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