Hello, my PC crashed and after a restart HB wouldn't work anymore. As soon as I start HB and confirm the key, it just closes. I tried to repair it but it came up with some error, here is the log. And thx for the help. [0930:0ABC][2015-01-03T20:06:24]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Mux\AppData\Local\Package Cache\{40815384-e0b5-4404-b978-fa0d35b7313b}\HonorbuddyDE Installer v2.5.12136.758.exe, cmdline: '/uninstall -burn.unelevated BurnPipe.{E64CD21F-23A5-491C-B25A-A32E5563A0BF} {964DEA7F-82D2-46C2-9469-BD946C0B25CB} 1656' [0930:0ABC][2015-01-03T20:06:24]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy' [0930:0ABC][2015-01-03T20:06:24]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Mux\AppData\Local\Temp\Honorbuddy_20150103200624.log' [0930:0ABC][2015-01-03T20:06:25]i100: Detect begin, 3 packages [0930:0ABC][2015-01-03T20:06:25]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1' [0930:0ABC][2015-01-03T20:06:25]i000: Setting string variable 'NETFRAMEWORK45' to value '378758' [0930:0ABC][2015-01-03T20:06:25]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true. [0930:0ABC][2015-01-03T20:06:25]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570 [0930:0ABC][2015-01-03T20:06:25]i101: Detected package: NetFx451Web, state: Present, cached: Complete [0930:0ABC][2015-01-03T20:06:25]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial [0930:0ABC][2015-01-03T20:06:25]i101: Detected package: Honorbuddy, state: Present, cached: Complete [0930:0ABC][2015-01-03T20:06:25]i199: Detect complete, result: 0x0 [0930:0ABC][2015-01-03T20:06:27]i200: Plan begin, 3 packages, action: Repair [0930:0ABC][2015-01-03T20:06:27]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web [0930:0ABC][2015-01-03T20:06:27]i000: Setting string variable 'NetFx451FullWebLog' to value 'C:\Users\Mux\AppData\Local\Temp\Honorbuddy_20150103200624_0_NetFx451Web.log' [0930:0ABC][2015-01-03T20:06:27]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true. [0930:0ABC][2015-01-03T20:06:27]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86 [0930:0ABC][2015-01-03T20:06:27]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Mux\AppData\Local\Temp\Honorbuddy_20150103200624_1_vcredist110_x86.log' [0930:0ABC][2015-01-03T20:06:27]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Mux\AppData\Local\Temp\Honorbuddy_20150103200624_2_Honorbuddy.log' [0930:0ABC][2015-01-03T20:06:27]i201: Planned package: NetFx451Web, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: None [0930:0ABC][2015-01-03T20:06:27]i201: Planned package: vcredist110_x86, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None [0930:0ABC][2015-01-03T20:06:27]i201: Planned package: Honorbuddy, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register [0930:0ABC][2015-01-03T20:06:27]i299: Plan complete, result: 0x0 [0930:0ABC][2015-01-03T20:06:27]i300: Apply begin [0678:1314][2015-01-03T20:06:27]i360: Creating a system restore point. [0678:1314][2015-01-03T20:06:31]i361: Created a system restore point. [0678:0FE8][2015-01-03T20:06:31]i304: Verified existing payload: NetFx451Web at path: C:\ProgramData\Package Cache\4CBEA1E408DB5B423E130931B9478972E6798431\redist\NDP451-KB2859818-Web.exe. [0930:1030][2015-01-03T20:06:31]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Mux\Downloads\vcredist_x86.exe [0930:1030][2015-01-03T20:06:31]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe [0678:0FE8][2015-01-03T20:06:33]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [0678:0FE8][2015-01-03T20:06:33]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [0678:0FE8][2015-01-03T20:06:33]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [0678:0FE8][2015-01-03T20:06:33]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [0678:0FE8][2015-01-03T20:06:33]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [0930:1030][2015-01-03T20:06:33]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Mux\AppData\Local\Temp\{40815384-e0b5-4404-b978-fa0d35b7313b}\vcredist110_x86, error: 0x80070490. [0930:1030][2015-01-03T20:06:33]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying... [0930:1030][2015-01-03T20:06:33]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Mux\Downloads\vcredist_x86.exe [0930:1030][2015-01-03T20:06:36]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe [0678:0FE8][2015-01-03T20:06:38]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [0678:0FE8][2015-01-03T20:06:38]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [0678:0FE8][2015-01-03T20:06:38]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [0678:0FE8][2015-01-03T20:06:38]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [0678:0FE8][2015-01-03T20:06:38]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [0930:1030][2015-01-03T20:06:38]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Mux\AppData\Local\Temp\{40815384-e0b5-4404-b978-fa0d35b7313b}\vcredist110_x86, error: 0x80070490. [0930:1030][2015-01-03T20:06:38]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying... [0930:1030][2015-01-03T20:06:38]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Mux\Downloads\vcredist_x86.exe [0930:1030][2015-01-03T20:06:41]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe [0678:0FE8][2015-01-03T20:06:43]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [0678:0FE8][2015-01-03T20:06:43]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [0678:0FE8][2015-01-03T20:06:43]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [0678:0FE8][2015-01-03T20:06:43]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [0678:0FE8][2015-01-03T20:06:43]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [0930:1030][2015-01-03T20:06:43]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Mux\AppData\Local\Temp\{40815384-e0b5-4404-b978-fa0d35b7313b}\vcredist110_x86, error: 0x80070490. [0678:0FE8][2015-01-03T20:06:43]i351: Removing cached package: NetFx451Web, from path: C:\ProgramData\Package Cache\4CBEA1E408DB5B423E130931B9478972E6798431\ [0930:0ABC][2015-01-03T20:06:43]e000: Error 0x80070490: Failed while caching, aborting execution. [0930:0ABC][2015-01-03T20:06:43]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
dont use the installer. Download the latest version of honorbuddy. http://updates.buddyauth.com/GetNewest?filter=Honorbuddy Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.
