hey, When ever I update my Honorbuddy I uninstall it then re install it. How ever this time Honorbuddy doesnt allow me to finish my installation. It sends me an error message like this one "0x80070490- Element Not Found" Do you know what could be wrong? Here is the log file below in written and I also attached the log file. [0EE8:0A90][2015-01-05T16:10:10]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Marc\Downloads\Honorbuddy Installer v2.5.12479.763 (3).exe, cmdline: '' [0EE8:0A90][2015-01-05T16:10:10]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy' [0EE8:0A90][2015-01-05T16:10:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Marc\AppData\Local\Temp\Honorbuddy_20150105161010.log' [0EE8:0A90][2015-01-05T16:10:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Marc\Downloads\Honorbuddy Installer v2.5.12479.763 (3).exe' [0EE8:0A90][2015-01-05T16:10:10]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy' [0EE8:0A90][2015-01-05T16:10:10]i100: Detect begin, 3 packages [0EE8:0A90][2015-01-05T16:10:10]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1' [0EE8:0A90][2015-01-05T16:10:10]i000: Setting string variable 'NETFRAMEWORK45' to value '378758' [0EE8:0A90][2015-01-05T16:10:10]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true. [0EE8:0A90][2015-01-05T16:10:10]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570 [0EE8:0A90][2015-01-05T16:10:10]i101: Detected package: NetFx451Web, state: Present, cached: None [0EE8:0A90][2015-01-05T16:10:10]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial [0EE8:0A90][2015-01-05T16:10:10]i101: Detected package: Honorbuddy, state: Absent, cached: None [0EE8:0A90][2015-01-05T16:10:10]i199: Detect complete, result: 0x0 [0EE8:0A90][2015-01-05T16:10:26]i200: Plan begin, 3 packages, action: Install [0EE8:0A90][2015-01-05T16:10:26]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web [0EE8:0A90][2015-01-05T16:10:26]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true. [0EE8:0A90][2015-01-05T16:10:26]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86 [0EE8:0A90][2015-01-05T16:10:26]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Marc\AppData\Local\Temp\Honorbuddy_20150105161010_0_vcredist110_x86.log' [0EE8:0A90][2015-01-05T16:10:26]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Marc\AppData\Local\Temp\Honorbuddy_20150105161010_1_Honorbuddy_rollback.log' [0EE8:0A90][2015-01-05T16:10:26]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Marc\AppData\Local\Temp\Honorbuddy_20150105161010_1_Honorbuddy.log' [0EE8:0A90][2015-01-05T16:10:26]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0EE8:0A90][2015-01-05T16:10:26]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None [0EE8:0A90][2015-01-05T16:10:26]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0EE8:0A90][2015-01-05T16:10:26]i299: Plan complete, result: 0x0 [0EE8:0A90][2015-01-05T16:10:26]i300: Apply begin [0FC4:10F4][2015-01-05T16:10:29]i360: Creating a system restore point. [0FC4:10F4][2015-01-05T16:10:36]i361: Created a system restore point. [0EE8:0A90][2015-01-05T16:10:36]i000: Caching bundle from: 'C:\Users\Marc\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\.be\Honorbuddy Installer v2.5.12479.763.exe' to: 'C:\Users\Marc\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\Honorbuddy Installer v2.5.12479.763.exe' [0EE8:0A90][2015-01-05T16:10:36]i320: Registering bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, version: 2.5.12479.763 [0EE8:0CF0][2015-01-05T16:10:36]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Marc\Downloads\vcredist_x86.exe [0EE8:0CF0][2015-01-05T16:10:36]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe [0FC4:0340][2015-01-05T16:10:38]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [0FC4:0340][2015-01-05T16:10:38]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [0FC4:0340][2015-01-05T16:10:38]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [0FC4:0340][2015-01-05T16:10:38]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [0FC4:0340][2015-01-05T16:10:38]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [0EE8:0CF0][2015-01-05T16:10:38]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Marc\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490. [0EE8:0CF0][2015-01-05T16:10:38]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying... [0EE8:0CF0][2015-01-05T16:10:38]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Marc\Downloads\vcredist_x86.exe [0EE8:0CF0][2015-01-05T16:10:41]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe [0FC4:0340][2015-01-05T16:10:44]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [0FC4:0340][2015-01-05T16:10:44]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [0FC4:0340][2015-01-05T16:10:44]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [0FC4:0340][2015-01-05T16:10:44]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [0FC4:0340][2015-01-05T16:10:44]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [0EE8:0CF0][2015-01-05T16:10:44]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Marc\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490. [0EE8:0CF0][2015-01-05T16:10:44]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying... [0EE8:0CF0][2015-01-05T16:10:44]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Marc\Downloads\vcredist_x86.exe [0EE8:0CF0][2015-01-05T16:10:47]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe [0FC4:0340][2015-01-05T16:10:49]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [0FC4:0340][2015-01-05T16:10:49]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [0FC4:0340][2015-01-05T16:10:49]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86 [0FC4:0340][2015-01-05T16:10:49]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file. [0FC4:0340][2015-01-05T16:10:49]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86 [0EE8:0CF0][2015-01-05T16:10:49]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Marc\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490. [0EE8:0A90][2015-01-05T16:10:49]e000: Error 0x80070490: Failed while caching, aborting execution. [0EE8:0A90][2015-01-05T16:10:49]i330: Removed bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916} [0EE8:0A90][2015-01-05T16:10:49]i352: Removing cached bundle: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, from path: C:\Users\Marc\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\ [0EE8:0A90][2015-01-05T16:10:49]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
Hey thanks for responding back to me. It says for me to purchase a winrar license? Do I have to or.. Also what are the steps in re installing HB from scratch? thanks for your time!
Download the latest version of honorbuddy. http://updates.buddyauth.com/GetNewest?filter=Honorbuddy Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.
