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    • please help me my honourbuddy will not install

    Discussion in 'Honorbuddy Support' started by mrsoft, Jan 8, 2015.

    1. mrsoft

      mrsoft New Member

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      here is the log file it wont install please help heres what happens

      setup failed

      0x80070490 element not found ....
       
      mrsoft, Jan 8, 2015
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Jan 8, 2015
      #2
    3. mrsoft

      mrsoft New Member

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      attahed is the log file sorry forgot
       

      Attached Files:

      mrsoft, Jan 8, 2015
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      use the zip file instead of the installer
       
      Tony, Jan 8, 2015
      #4
    5. mrsoft

      mrsoft New Member

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      have tried it but its not working
       
      mrsoft, Jan 8, 2015
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      gimme the log file from the zip try in that case plz
       
      Tony, Jan 8, 2015
      #6
    7. mrsoft

      mrsoft New Member

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      here go
       

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      mrsoft, Jan 8, 2015
      #7
    8. mrsoft

      mrsoft New Member

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      can you help me please tony i cant raid without my bot
       
      mrsoft, Jan 8, 2015
      #8
    9. mrsoft

      mrsoft New Member

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      is this gonna take any longer theres gotta be a simple solutiuon???????????
       
      mrsoft, Jan 8, 2015
      #9
    10. mrsoft

      mrsoft New Member

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      ??????????? anyone please i aint been able to bot all day? been here waiting nearly 8 hours for help :-((
       
      mrsoft, Jan 8, 2015
      #10
    11. mrsoft

      mrsoft New Member

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      [13A4:0D48][2015-01-08T21:41:07]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Crypto-Sy\Downloads\Honorbuddy Installer v2.5.12479.763(5).exe, cmdline: ''
      [13A4:0D48][2015-01-08T21:41:07]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
      [13A4:0D48][2015-01-08T21:41:07]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\CRYPTO~1\AppData\Local\Temp\Honorbuddy_20150108214107.log'
      [13A4:0D48][2015-01-08T21:41:07]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Crypto-Sy\Downloads\Honorbuddy Installer v2.5.12479.763(5).exe'
      [13A4:0D48][2015-01-08T21:41:07]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
      [13A4:0D48][2015-01-08T21:41:07]i100: Detect begin, 3 packages
      [13A4:0D48][2015-01-08T21:41:08]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
      [13A4:0D48][2015-01-08T21:41:08]i000: Setting string variable 'NETFRAMEWORK45' to value '378758'
      [13A4:0D48][2015-01-08T21:41:08]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
      [13A4:0D48][2015-01-08T21:41:08]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
      [13A4:0D48][2015-01-08T21:41:08]i101: Detected package: NetFx451Web, state: Present, cached: None
      [13A4:0D48][2015-01-08T21:41:08]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
      [13A4:0D48][2015-01-08T21:41:08]i101: Detected package: Honorbuddy, state: Absent, cached: None
      [13A4:0D48][2015-01-08T21:41:08]i199: Detect complete, result: 0x0
      [13A4:0D48][2015-01-08T21:41:12]i200: Plan begin, 3 packages, action: Install
      [13A4:0D48][2015-01-08T21:41:12]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
      [13A4:0D48][2015-01-08T21:41:12]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
      [13A4:0D48][2015-01-08T21:41:12]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
      [13A4:0D48][2015-01-08T21:41:12]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\CRYPTO~1\AppData\Local\Temp\Honorbuddy_20150108214107_0_vcredist110_x86.log'
      [13A4:0D48][2015-01-08T21:41:12]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\CRYPTO~1\AppData\Local\Temp\Honorbuddy_20150108214107_1_Honorbuddy_rollback.log'
      [13A4:0D48][2015-01-08T21:41:12]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\CRYPTO~1\AppData\Local\Temp\Honorbuddy_20150108214107_1_Honorbuddy.log'
      [13A4:0D48][2015-01-08T21:41:12]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
      [13A4:0D48][2015-01-08T21:41:12]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
      [13A4:0D48][2015-01-08T21:41:12]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
      [13A4:0D48][2015-01-08T21:41:12]i299: Plan complete, result: 0x0
      [13A4:0D48][2015-01-08T21:41:12]i300: Apply begin
      [0A48:069C][2015-01-08T21:41:16]i360: Creating a system restore point.
      [0A48:069C][2015-01-08T21:41:29]i361: Created a system restore point.
      [13A4:0D48][2015-01-08T21:41:29]i000: Caching bundle from: 'C:\Users\CRYPTO~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\.be\Honorbuddy Installer v2.5.12479.763.exe' to: 'C:\Users\Crypto-Sy\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\Honorbuddy Installer v2.5.12479.763.exe'
      [13A4:0D48][2015-01-08T21:41:29]i320: Registering bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, version: 2.5.12479.763
      [13A4:0790][2015-01-08T21:41:29]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Crypto-Sy\Downloads\vcredist_x86.exe
      [13A4:0790][2015-01-08T21:41:29]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
      [0A48:1354][2015-01-08T21:41:36]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [0A48:1354][2015-01-08T21:41:36]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [0A48:1354][2015-01-08T21:41:36]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [0A48:1354][2015-01-08T21:41:36]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [0A48:1354][2015-01-08T21:41:36]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [13A4:0790][2015-01-08T21:41:36]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\CRYPTO~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490.
      [13A4:0790][2015-01-08T21:41:36]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [13A4:0790][2015-01-08T21:41:36]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Crypto-Sy\Downloads\vcredist_x86.exe
      [13A4:0790][2015-01-08T21:41:39]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
      [0A48:1354][2015-01-08T21:41:40]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [0A48:1354][2015-01-08T21:41:40]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [0A48:1354][2015-01-08T21:41:40]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [0A48:1354][2015-01-08T21:41:40]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [0A48:1354][2015-01-08T21:41:40]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [13A4:0790][2015-01-08T21:41:40]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\CRYPTO~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490.
      [13A4:0790][2015-01-08T21:41:40]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [13A4:0790][2015-01-08T21:41:40]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Crypto-Sy\Downloads\vcredist_x86.exe
      [13A4:0790][2015-01-08T21:41:43]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
      [0A48:1354][2015-01-08T21:41:48]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [0A48:1354][2015-01-08T21:41:48]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [0A48:1354][2015-01-08T21:41:48]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [0A48:1354][2015-01-08T21:41:48]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [0A48:1354][2015-01-08T21:41:48]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [13A4:0790][2015-01-08T21:41:48]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\CRYPTO~1\AppData\Local\Temp\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\vcredist110_x86, error: 0x80070490.
      [13A4:0D48][2015-01-08T21:41:48]e000: Error 0x80070490: Failed while caching, aborting execution.
      [13A4:0D48][2015-01-08T21:41:48]i330: Removed bundle dependency provider: {2f987c34-7585-4033-b5f1-b2e4e05fc916}
      [13A4:0D48][2015-01-08T21:41:48]i352: Removing cached bundle: {2f987c34-7585-4033-b5f1-b2e4e05fc916}, from path: C:\Users\Crypto-Sy\AppData\Local\Package Cache\{2f987c34-7585-4033-b5f1-b2e4e05fc916}\
      [13A4:0D48][2015-01-08T21:41:49]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
       
      mrsoft, Jan 8, 2015
      #11
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      use the zip file instead of the installer
       
      Tony, Jan 8, 2015
      #12

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