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  • How to get a refund?

    Discussion in 'Archives' started by mulla, Feb 24, 2010.

    1. mulla

      mulla New Member

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      As the subject says, i would like to know how to get a refund. As i understand it there is a 30 days refund policy.

      From what i have read from other threads, i should have to pm Bossland. However he has not responded to any of the pm's i have sent him the last 2 weeks.

      Now i am getting close to day 30 and don't know what to do. 2 days ago i wrote both Bossland and Tony asking for a refund. But no reply from any of them.

      So how to i get a refund?
       
    2. fpsware

      fpsware Community Developer

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      PM Bossland, Tony and as a last resort try Hawker.

      Why do you want a refund?
       
    3. mulla

      mulla New Member

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      Well as i said, i did PM Bossland and 2 days ago Tony together with Bossland.

      The reason i want a refund is actually 2 things. 1. I want a new account name, i found out this is actually religious. So i wanted it changed or my license transferred to another account. 2. I want to get GB life instead of just 1 HB license, i am aware i could ask Bossland for a upgrade price, but since he doesn't reply to my pm's, I figured it would just be better to get a refund and them buy GB life on another account and all would be solved...
       
    4. Hawker

      Hawker Well-Known Member Buddy Core Dev

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      Bossland is travelling right now but I'll get him to refund you later this evening.
       
    5. mulla

      mulla New Member

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      Thanks a lot Hawker that's cool :)

      Going to get GB life on another account when i get home after my weekend trip then :)
       
    6. fpsware

      fpsware Community Developer

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      You can change your display name.
       
    7. mulla

      mulla New Member

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      Ahh, i didnt know that fps.. Well i will know that for another time. But dont worry i will be back after the weekend to test out your CC :)
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      yep i remember this but as i said you on the pm Bossland is the Boss on payments :p
       
    9. mulla

      mulla New Member

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      Hey Tony. You wrote me a pm? I have not received one single pm at all. I am wondering if there is something wrong with my account...

      I know Bossland is the boss, that's also why i wrote him first. But i have not gotten any reply at all.

      I have also not gotten a refund even though Hawker said he would tell Bossland.

      I have been looking over my account to see, if i somehow had blocked pm's but i cant find any such setting.

      I also just tried to log on with the new account i made to switch to.. but when i logged on i got this:

      You have been banned for the following reason:
      No reason was specified.

      Date the ban will be lifted: Never
       
    10. Tony

      Tony "The Bee" Staff Member Moderator

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      nickname of new acc?
       
    11. Tagmnky

      Tagmnky New Member

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      Tony enjoys banning accounts for seemingly random reasons, or when you have a hint of negativity in your posts.
       
    12. Tony

      Tony "The Bee" Staff Member Moderator

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      Grown up kid
       

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