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    Discussion in 'Honorbuddy Support' started by Trizol, Jan 13, 2015.

    1. Trizol

      Trizol New Member

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      I get this message:
      Honorbuddy v2.5.12600.764 started.
      Logging in...
      T: 5247253444547612581 H: 2091026401


      any help ? :)

      by the way just bought and installed it
       
    2. Trizol

      Trizol New Member

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      I tried to reinstall it and got this message:
      Setup failed
      One or more issues caused the setup to fail. Please fix the issues and then retry setup.
      For more information see the Log file.

      0x80070490 - not found

      Log file:
      [072C:1B44][2015-01-13T12:06:51]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Nichlas\Downloads\Honorbuddy Installer v2.5.12600.764.exe, cmdline: ''
      [072C:1B44][2015-01-13T12:06:51]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
      [072C:1B44][2015-01-13T12:06:51]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Nichlas\AppData\Local\Temp\Honorbuddy_20150113120651.log'
      [072C:1B44][2015-01-13T12:06:51]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Nichlas\Downloads\Honorbuddy Installer v2.5.12600.764.exe'
      [072C:1B44][2015-01-13T12:06:51]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
      [072C:1B44][2015-01-13T12:06:51]i100: Detect begin, 3 packages
      [072C:1B44][2015-01-13T12:06:51]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
      [072C:1B44][2015-01-13T12:06:51]i000: Setting string variable 'NETFRAMEWORK45' to value '378675'
      [072C:1B44][2015-01-13T12:06:51]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
      [072C:1B44][2015-01-13T12:06:51]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
      [072C:1B44][2015-01-13T12:06:51]i101: Detected package: NetFx451Web, state: Present, cached: None
      [072C:1B44][2015-01-13T12:06:51]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
      [072C:1B44][2015-01-13T12:06:51]i101: Detected package: Honorbuddy, state: Absent, cached: None
      [072C:1B44][2015-01-13T12:06:51]i199: Detect complete, result: 0x0
      [072C:1B44][2015-01-13T12:06:55]i200: Plan begin, 3 packages, action: Install
      [072C:1B44][2015-01-13T12:06:55]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
      [072C:1B44][2015-01-13T12:06:55]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
      [072C:1B44][2015-01-13T12:06:55]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
      [072C:1B44][2015-01-13T12:06:55]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Nichlas\AppData\Local\Temp\Honorbuddy_20150113120651_0_vcredist110_x86.log'
      [072C:1B44][2015-01-13T12:06:55]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Nichlas\AppData\Local\Temp\Honorbuddy_20150113120651_1_Honorbuddy_rollback.log'
      [072C:1B44][2015-01-13T12:06:55]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Nichlas\AppData\Local\Temp\Honorbuddy_20150113120651_1_Honorbuddy.log'
      [072C:1B44][2015-01-13T12:06:55]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
      [072C:1B44][2015-01-13T12:06:55]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
      [072C:1B44][2015-01-13T12:06:55]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
      [072C:1B44][2015-01-13T12:06:55]i299: Plan complete, result: 0x0
      [072C:1B44][2015-01-13T12:06:55]i300: Apply begin
      [0888:15D0][2015-01-13T12:06:57]i360: Creating a system restore point.
      [0888:15D0][2015-01-13T12:06:58]i361: Created a system restore point.
      [072C:1B44][2015-01-13T12:06:58]i000: Caching bundle from: 'C:\Users\Nichlas\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\.be\Honorbuddy Installer v2.5.12600.764.exe' to: 'C:\Users\Nichlas\AppData\Local\Package Cache\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\Honorbuddy Installer v2.5.12600.764.exe'
      [072C:1B44][2015-01-13T12:06:58]i320: Registering bundle dependency provider: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}, version: 2.5.12600.764
      [072C:18F0][2015-01-13T12:06:58]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Nichlas\Downloads\vcredist_x86.exe
      [072C:18F0][2015-01-13T12:06:58]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Nichlas\Downloads\'
      [0888:18EC][2015-01-13T12:06:58]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [0888:18EC][2015-01-13T12:06:58]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [0888:18EC][2015-01-13T12:06:58]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [0888:18EC][2015-01-13T12:06:58]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [0888:18EC][2015-01-13T12:06:58]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [072C:18F0][2015-01-13T12:06:58]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Nichlas\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
      [072C:18F0][2015-01-13T12:06:58]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [072C:18F0][2015-01-13T12:07:01]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Nichlas\Downloads\vcredist_x86.exe
      [0888:18EC][2015-01-13T12:07:01]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [0888:18EC][2015-01-13T12:07:01]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [0888:18EC][2015-01-13T12:07:01]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [0888:18EC][2015-01-13T12:07:01]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [0888:18EC][2015-01-13T12:07:01]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [072C:18F0][2015-01-13T12:07:01]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Nichlas\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
      [072C:18F0][2015-01-13T12:07:01]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [072C:18F0][2015-01-13T12:07:04]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Nichlas\Downloads\vcredist_x86.exe
      [0888:18EC][2015-01-13T12:07:04]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [0888:18EC][2015-01-13T12:07:04]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [0888:18EC][2015-01-13T12:07:04]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [0888:18EC][2015-01-13T12:07:04]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [0888:18EC][2015-01-13T12:07:04]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [072C:18F0][2015-01-13T12:07:04]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Nichlas\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
      [072C:1B44][2015-01-13T12:07:04]e000: Error 0x80070490: Failed while caching, aborting execution.
      [072C:1B44][2015-01-13T12:07:04]i330: Removed bundle dependency provider: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}
      [072C:1B44][2015-01-13T12:07:04]i352: Removing cached bundle: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}, from path: C:\Users\Nichlas\AppData\Local\Package Cache\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\
      [072C:1B44][2015-01-13T12:07:04]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No



      any help?
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      use the zip file instead of the installer
       
    4. Trizol

      Trizol New Member

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      I have tried this Zip file but still getting the same error when downloading
       
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      its not possible to get the same error when you trying the zip file,since the log file above is from installer
       
    6. Trizol

      Trizol New Member

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    7. Tony

      Tony "The Bee" Staff Member Moderator

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      you're welcome
       

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