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    • I cant start the bot.

    Discussion in 'Hearthbuddy Support' started by Rarepeak, Jan 27, 2015.

    1. Rarepeak

      Rarepeak New Member

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      When I click on it it automatically crashes. What can I do?

      I don't see where is the button to attach the Log file, I have no buttons on the chat interface.
       
      Last edited: Jan 27, 2015
      Rarepeak, Jan 27, 2015
      #1
    2. Bayram15

      Bayram15 Moderator Moderator

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      attach a log file please
       
      Bayram15, Jan 27, 2015
      #2
    3. Rarepeak

      Rarepeak New Member

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      I dont see any button on the interface that says attach, eitherwise I dont have the log file in my HB folder, only bot plugins and routines.
       
      Rarepeak, Jan 27, 2015
      #3
    4. Rarepeak

      Rarepeak New Member

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      I am in bulletin and when send a message cant attach log file.
       
      Rarepeak, Jan 27, 2015
      #4
    5. Antediluvian

      Antediluvian Moderator Moderator

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      Antediluvian, Jan 27, 2015
      #5
    6. Rarepeak

      Rarepeak New Member

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      I will repeat it third time. No advanced buttons on my screen, I can not attach. There is no button to press. Can someone by email help me? there I can attach photos.
      And again I repeat, I DONT have logs folder on my HB folder.
      Read all the comment please. Thanks
       
      Rarepeak, Jan 27, 2015
      #6
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      use the normal version of our forums in that case
       
      Tony, Jan 27, 2015
      #7
    8. Rarepeak

      Rarepeak New Member

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      NO LOGS FOLDER.png NO LOGS FOLDER.png


      It does not appear to me the LOGS folder
       
      Last edited: Jan 27, 2015
      Rarepeak, Jan 27, 2015
      #8
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Jan 28, 2015
      #9
    10. Rarepeak

      Rarepeak New Member

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      I did that like 3 times and bot doesnt start. What can I do?
       
      Rarepeak, Jan 28, 2015
      #10
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       
      Tony, Jan 28, 2015
      #11

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