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    • Hearthbuddy doesn't open.

    Discussion in 'Hearthbuddy Support' started by Lelepere, Feb 18, 2015.

    1. Lelepere

      Lelepere New Member

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      I can't give you a log, Tonny, because the bot doesn't open. It just crash and get stuck in this:

      [​IMG]

      Is weird, because a hour ago I was playing with it.
       
      Lelepere, Feb 18, 2015
      #1
    2. greetingstraveler

      greetingstraveler New Member

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      happens to me as well sometimes. i just let it sit like that for 2-3 minutes, and then it finally loads. Press ''select'' once, and then just leave it. It should log in after some minutes. :)
       
      greetingstraveler, Feb 18, 2015
      #2
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Feb 18, 2015
      #3
    4. Lelepere

      Lelepere New Member

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      That will not resolve my problem, because I already did this in my instalation.
       
      Lelepere, Feb 18, 2015
      #4
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      try again and let me know plz
       
      Tony, Feb 18, 2015
      #5
    6. BlitzlichtHD

      BlitzlichtHD New Member

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      Same here. Mostly it doenst opan. I do all steps from Tony but nothing work.
       
      BlitzlichtHD, May 27, 2015
      #6
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      open your own thread providing your log file plz
       
      Tony, May 28, 2015
      #7

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