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  • So far not impressed

    Discussion in 'Hearthbuddy Support' started by jap0220, Feb 26, 2015.

    1. jap0220

      jap0220 New Member

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      So I have had the trial to see if I want to get this, and so far I have gone from errors, to key not authing and now with the latest patch, I'm just getting nothing. The App opens, I login, then it just exits out. No errors, no nothing. Any ideas?

      2015-02-27 04:40:28,193 [1] INFO Logger (null) - [BotManager] MsBetweenTicks = 15
      2015-02-27 04:40:28,543 [1] INFO Logger (null) - Hearthbuddy [0.3.857.132] is up to date!
      2015-02-27 04:40:28,790 [1] INFO Logger (null) - T: 5247292106712955113 H: 3965202961
      2015-02-27 04:40:28,970 [1] INFO Logger (null) - Hearthbuddy Version: 0.3.857.132
      Path: C:\Users\<Username>\Desktop\HSB\Hearthbuddy.exe

      OS Name: Windows 8
      OS Edition: Professional
      OS Service Pack:
      OS Version: 6.2.9200.0
      OS Architecture: x64
      .NET Runtime Version: 4.0.30319.0
       
    2. nooblet

      nooblet Active Member

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      e-mail support they will most likely extend your trial due to the patch downtime.
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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    4. jap0220

      jap0220 New Member

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      Yup, here's the log.
       

      Attached Files:

    5. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    6. jap0220

      jap0220 New Member

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      I did use the buddy wizard, but not as admin, so I will do that right now and let you know. Also this is running on Windows 10 Technical Preview not Windows 8.1, just fyi.
       
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      we dont support Win10 yet :(
       
    8. jap0220

      jap0220 New Member

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      yeah, I figured, that's why I'm running it in Win 8 compatibility, and just so you know, same issue. Just opens and then drops it. No errors just closes.

      Although I'm not sure that the .net stuff is correct, I couldn't find a .net client profile or a .net extended anywhere on the system.
       
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      you need a Win8 pc
       

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