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  • HB worked fine yesterday, now crashes on launcher.

    Discussion in 'Honorbuddy Support' started by pyrochyde, Mar 14, 2015.

    1. pyrochyde

      pyrochyde New Member

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      I cannot post a log because it will not even get past the launcher to form a log. Tried using the Wizard, tried uninstalling, re installing fresh. Tried restarting computer. I don't get it. Virus scan comes up clean, even tried to roll back my computer to when HB was working, no dice.

      This is the only View attachment Honorbuddy_.txt

      Also when I skip trying to launch the Honorbuddy.Launcher.exe and go straight to the Honorbuddy.exe I keep getting an "Error trying to save the setting file: The file exists."I got this other log trying the work around way. View attachment Honorbuddy_.txt

      Update: Trying to repair HB says "The installer has encountered an unexpected error installing this package. THis may indicate a problem with this package. The error code is 2349.
       

      Attached Files:

      Last edited: Mar 14, 2015
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    3. pyrochyde

      pyrochyde New Member

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      Hey Tony,

      I do not see where those .net frameworks are in my programs, but I have deleted the ASP.NET MVC 4 and also the visual c++ 2010, and 2012 x86 redist, restarted my PC, used the wizard as admin, updated windows twice and it still didnt work. Here is my screen cap of where there is no microsoft.net framework to uninstall. [​IMG]

      Thanks

      Here is the log you wanted. View attachment 3272 2015-03-14 04.59.txt And here is what happens. hbcrash.png programs.png

      Update: I get this when trying to run repair - repair.png error.png
       
      Last edited: Mar 14, 2015
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      are you running both bot and game as admin?
       
    5. pyrochyde

      pyrochyde New Member

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      Yes, like I said the bot worked fine like 2 days ago.
       
      Last edited: Mar 14, 2015
    6. CodenameG

      CodenameG New Member

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      disable macaffee, and malware bites as they could be blocking honorbuddy's access to files.

      as far as your honorbuddy install.
      Download the latest version of honorbuddy.
      http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
      Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.


      but fix those programs first.
       
    7. pyrochyde

      pyrochyde New Member

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      Okay

      I will try that tonight and get back to you.
       
    8. CodenameG

      CodenameG New Member

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      next time just report back if you still have issues.
       
    9. pyrochyde

      pyrochyde New Member

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      Disabled McAfee, Malware bites is installed but not running at all. Reinstalled from the latest that you gave me onto my desktop instead of the old directory, same thing. Crashes right when I hit the launch button. My friend said that one of my errors said it isn't getting certificates correctly which could be from your side? Anything you need me to do to get this resolved I will do what I can. Here again I skip the launcher and go straight to the .exe I get the same thing as before "Error trying to save the settings file: The file exists.. View attachment 7780 2015-03-14 23.20.txt
       
      Last edited: Mar 15, 2015
    10. CodenameG

      CodenameG New Member

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      this has NOTHING to do with certificates.

      after you disabled malware bites did you re-download? or did you use whatever you had saved?

      Download the latest version of honorbuddy.
      http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
      Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.
       
    11. pyrochyde

      pyrochyde New Member

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      I uninstalled what I had, and downloaded from the link you gave me.
       
    12. CodenameG

      CodenameG New Member

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      well the only other times people have fixed it, they've re-installed windows. if thats something you could do, id recommend it.
       
    13. pyrochyde

      pyrochyde New Member

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      Is there nothing like event logs or anything I can show you that you can figure out what is wrong? I could do that, but that is a bit extreme considering this is a brand new computer. I have been trying to figure out the problem and reading every single post that was similar and trying the different options. Those logs I have uploaded mean nothing? There has to be something in there giving a clue right?
       
      Last edited: Mar 15, 2015
    14. CodenameG

      CodenameG New Member

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      well its something on your machine thats blocking honorbuddy from being able to read and write files that it should have no problem accessing in the first place. so something is MAJORLY wrong as systems that dont have issues dont have that problem.
       
    15. pyrochyde

      pyrochyde New Member

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      I will try a system restore to the 2nd of March...if that doesn't work, then I guess goodbye Honorbuddy, been a good long time.
       
    16. CodenameG

      CodenameG New Member

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      i doubt thats going to do it. if you could completely and i mean completely remove malware bites and MacAfee, restart your machine, to make sure theres no parts of them still running and giving it another shot.
       
    17. pyrochyde

      pyrochyde New Member

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      Well I noticed the problem after I downloaded DayZ Commander, which I would not think would screw up Honorbuddy, but that is when the problem happened.
       
    18. pyrochyde

      pyrochyde New Member

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      Uninstalled the McAfee, did not change anything, do you think when I installed DayZ commander that would have anything to do with it? I also uninstalled that, still did not change anything.
       
    19. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       
    20. pyrochyde

      pyrochyde New Member

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      I already did as Code said and tried reinstalling windows, but for some reason it completely fucked up my system. Now Windows won't install correctly on my SSD drive, I keep getting an error and blue screen of death something about execute_noexecute_memory or something even after formatting the drives. Anyways I am taking it to a repair shop because my knowledge has its limits. Might just get Windows 7. Windows 8 is the bane of my existence.
       

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