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    • 求助：昨天买的tankleader只收到一封邮件。网站看到KEY是Unknown。求处理 。。感谢

    Discussion in '中文综合讨论区' started by kalelck, Apr 9, 2015.

    1. kalelck

      kalelck New Member

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      求助：昨天买的tankleader只收到一封邮件。网站看到KEY是Unknown。求处理。。感谢
       
      kalelck, Apr 9, 2015
      #1
    2. EricPhone

      EricPhone Moderator Moderator

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      不太清楚你描述的KEY是Unknown是什么意思,是在哪个里显示?是Type显示Unknown还是KEY是在UNUSED / INACTIVE?如果是KEY是UNUSED / INACTIVE需要你登录一次tankleader后key就会转到ACTIVE里,如果不是请上传截图注明问题,注意截图记得将key打上马赛克防止泄漏,或者发私信给我验证key
       
      EricPhone, Apr 9, 2015
      #2
    3. kalelck

      kalelck New Member

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      是Unused / Inactive。 QQ图片20150410093029.png QQ图片20150410101504.png 运行了，直接是无效的啊。
       
      kalelck, Apr 9, 2015
      #3
    4. EricPhone

      EricPhone Moderator Moderator

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      请使用购买key时填写的邮箱发送邮件到
      Code:
      support@thebuddyforum.com
      处理
      邮件内容提供你的key和交易号,注明key无法使用
       
      EricPhone, Apr 9, 2015
      #4
    5. kalelck

      kalelck New Member

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      邮件已经发啦。。。请问还需要什么吗？
       
      kalelck, Apr 10, 2015
      #5
    6. EricPhone

      EricPhone Moderator Moderator

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      等待邮件回复处理就可以了
       
      EricPhone, Apr 10, 2015
      #6
    7. kalelck

      kalelck New Member

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      刚开始邮箱选错了，后来用购买key时填写的邮箱发。现在什么都没有做就直接评价啦？什么情况？
       
      kalelck, Apr 10, 2015
      #7
    8. kalelck

      kalelck New Member

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      25欧元的终身卡。。。支付宝付款的。。。只收到邮件说You have sent a payment of 25.0 EUR to tankleader.com.
       
      kalelck, Apr 10, 2015
      #8
    9. EricPhone

      EricPhone Moderator Moderator

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      你用买key时填写的邮箱发邮件后等待邮件回复,售后人员会帮你核对处理的
       
      EricPhone, Apr 10, 2015
      #9

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