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    • Bot crashing problems

    Discussion in 'Hearthbuddy Support' started by FoggierBeast, Apr 18, 2015.

    1. FoggierBeast

      FoggierBeast New Member

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      every time i open my hearthbuddy bot i receive this error, it does begin to work however after the 50th time of re-opening it
      any advice on how to fix it would be much appreciated

      Gyazo - 9379e40c6560b56e7cfc2eecade677a6.png
      Gyazo - 18171504372d007f1dde1d26156bbcee.png
       
      FoggierBeast, Apr 18, 2015
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Apr 19, 2015
      #2
    3. FoggierBeast

      FoggierBeast New Member

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      here are the logs from the issue
       

      Attached Files:

      FoggierBeast, Apr 20, 2015
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
      Tony, Apr 20, 2015
      #4
    5. FoggierBeast

      FoggierBeast New Member

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      hi i followed these instructions however im still having the same problems any other advice ?
       
      FoggierBeast, Apr 23, 2015
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       
      Tony, Apr 23, 2015
      #6
    7. mrbojangles

      mrbojangles New Member

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      What was the solution to this? I'm having the exact same issue and log file is identical.
       
      mrbojangles, Apr 24, 2015
      #7
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      open your own thread providing your log file plz
       
      Tony, Apr 24, 2015
      #8

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