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  • An error occurred during update process. Step 1 of 5

    Discussion in 'Honorbuddy Support' started by Filin, Apr 25, 2015.

    1. Filin

      Filin New Member

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      Last edited: Apr 26, 2015
    2. CodenameG

      CodenameG New Member

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    3. Filin

      Filin New Member

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      As I said, "I can't find a log on this" The only log that comes up in the log sub-directory when this happens is this one View attachment 8616 2015-04-26 16.21.txt and I dont think thats very helpful as much as I can tell, but there u go.

      Greetings,
      Filin
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      remove:
      - microsoft .net framework 4 client profile
      - microsoft .net framework 4 extended
      - microsoft visual c++ 2010 x86 redistributable
      - microsoft visual c++ 2012 x86 redistributable


      restart your pc,
      download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
      run them as administrator.
      after wizard installation is done, run windows update. And install all updates for .net & c++
      restart
       
    5. Filin

      Filin New Member

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      Thank you very much Tony, you're the best!

      Greetings,
      FiliN
       
    6. CodenameG

      CodenameG New Member

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      great, if you need anything else let us know.
       

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