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  • Unable to Re-install new version of HB

    Discussion in 'Honorbuddy Support' started by UBadmann, Jun 1, 2015.

    1. UBadmann

      UBadmann New Member

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      I have posted this elsewhere but I guess this is more relevant here. I have deleted the old honor buddy, but is getting the below log when trying to install off the new installer -

      [1DCC:0CB0][2015-06-01T21:17:06]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\user\Downloads\'
      [1178:1878][2015-06-01T21:17:06]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1178:1878][2015-06-01T21:17:06]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1178:1878][2015-06-01T21:17:06]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1178:1878][2015-06-01T21:17:06]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1178:1878][2015-06-01T21:17:06]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1DCC:0CB0][2015-06-01T21:17:06]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\user\AppData\Local\Temp\{e60710b3-6505-4b81-bdab-86290022b8f9}\vcredist110_x86, error: 0x80070490.
      [1DCC:0CB0][2015-06-01T21:17:06]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [1DCC:0CB0][2015-06-01T21:17:09]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\user\Downloads\vcredist_x86.exe
      [1178:1878][2015-06-01T21:17:09]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1178:1878][2015-06-01T21:17:09]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1178:1878][2015-06-01T21:17:09]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1178:1878][2015-06-01T21:17:09]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1178:1878][2015-06-01T21:17:09]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1DCC:0CB0][2015-06-01T21:17:09]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\user\AppData\Local\Temp\{e60710b3-6505-4b81-bdab-86290022b8f9}\vcredist110_x86, error: 0x80070490.
      [1DCC:0CB0][2015-06-01T21:17:09]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [1DCC:0CB0][2015-06-01T21:17:12]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\user\Downloads\vcredist_x86.exe
      [1178:1878][2015-06-01T21:17:12]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1178:1878][2015-06-01T21:17:12]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1178:1878][2015-06-01T21:17:12]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1178:1878][2015-06-01T21:17:12]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1178:1878][2015-06-01T21:17:12]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1DCC:0CB0][2015-06-01T21:17:12]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\user\AppData\Local\Temp\{e60710b3-6505-4b81-bdab-86290022b8f9}\vcredist110_x86, error: 0x80070490.
      [1DCC:1344][2015-06-01T21:17:12]e000: Error 0x80070490: Failed while caching, aborting execution.
      [1DCC:1344][2015-06-01T21:17:12]i330: Removed bundle dependency provider: {e60710b3-6505-4b81-bdab-86290022b8f9}
      [1DCC:1344][2015-06-01T21:17:12]i352: Removing cached bundle: {e60710b3-6505-4b81-bdab-86290022b8f9}, from path: C:\Users\user\AppData\Local\Package Cache\{e60710b3-6505-4b81-bdab-86290022b8f9}\
      [1DCC:1344][2015-06-01T21:17:12]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No

      Any ideas why?
       
    2. CodenameG

      CodenameG New Member

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