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  • Honorbuddy will not attach, or install w/ installer

    Discussion in 'Honorbuddy Support' started by Swag, Jul 1, 2015.

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    1. Swag

      Swag New Member

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      Hey there folks!

      I hate asking for favors like this but I haven't used HB in weeks because of this! I've tried almost everything to my own layman knowledge without completely wiping all files on my pc for a fresh start

      I posted before about how the installer will not go through and says Setup Failed with a message saying 0x80070490 - Element not found

      I was told to try downloading with the zip folder and everything goes smoothly until I login with HB and it says cannot find an instance of WoW to attach to.

      And yes, I use the honorbuddy launcher.

      Here is the log

      [1E5C:1694][2015-07-01T18:40:42]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Owner\Downloads\Honorbuddy Installer (2).exe, cmdline: '-burn.unelevated BurnPipe.{BC45E398-976F-45AA-B7C0-F449C33F7F4C} {B855E3F1-7696-4D18-A0A9-2A2D28C7907D} 7788'
      [1E5C:1694][2015-07-01T18:40:42]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
      [1E5C:1694][2015-07-01T18:40:42]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Owner\AppData\Local\Temp\Honorbuddy_20150701184042.log'
      [1E5C:1694][2015-07-01T18:40:42]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Owner\Downloads\Honorbuddy Installer (2).exe'
      [1E5C:1694][2015-07-01T18:40:42]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
      [1E5C:1694][2015-07-01T18:40:42]i100: Detect begin, 3 packages
      [1E5C:1694][2015-07-01T18:40:42]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
      [1E5C:1694][2015-07-01T18:40:42]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
      [1E5C:1694][2015-07-01T18:40:42]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
      [1E5C:1694][2015-07-01T18:40:42]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
      [1E5C:1694][2015-07-01T18:40:42]i101: Detected package: NetFx451Web, state: Present, cached: Complete
      [1E5C:1694][2015-07-01T18:40:42]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
      [1E5C:1694][2015-07-01T18:40:42]i101: Detected package: Honorbuddy, state: Absent, cached: None
      [1E5C:1694][2015-07-01T18:40:42]i199: Detect complete, result: 0x0
      [1E5C:1694][2015-07-01T18:40:44]i200: Plan begin, 3 packages, action: Install
      [1E5C:1694][2015-07-01T18:40:44]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
      [1E5C:1694][2015-07-01T18:40:44]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
      [1E5C:1694][2015-07-01T18:40:44]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
      [1E5C:1694][2015-07-01T18:40:44]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Owner\AppData\Local\Temp\Honorbuddy_20150701184042_0_vcredist110_x86.log'
      [1E5C:1694][2015-07-01T18:40:44]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Owner\AppData\Local\Temp\Honorbuddy_20150701184042_1_Honorbuddy_rollback.log'
      [1E5C:1694][2015-07-01T18:40:44]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Owner\AppData\Local\Temp\Honorbuddy_20150701184042_1_Honorbuddy.log'
      [1E5C:1694][2015-07-01T18:40:44]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
      [1E5C:1694][2015-07-01T18:40:44]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
      [1E5C:1694][2015-07-01T18:40:44]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
      [1E5C:1694][2015-07-01T18:40:44]i299: Plan complete, result: 0x0
      [1E5C:1694][2015-07-01T18:40:44]i300: Apply begin
      [1E6C:0A98][2015-07-01T18:40:44]i360: Creating a system restore point.
      [1E6C:0A98][2015-07-01T18:40:51]i361: Created a system restore point.
      [1E5C:1694][2015-07-01T18:40:51]i000: Caching bundle from: 'C:\Users\Owner\AppData\Local\Temp\{3f2a9924-26db-439a-9d71-c57ad5aa1075}\.be\Honorbuddy Installer.exe' to: 'C:\Users\Owner\AppData\Local\Package Cache\{3f2a9924-26db-439a-9d71-c57ad5aa1075}\Honorbuddy Installer.exe'
      [1E5C:1694][2015-07-01T18:40:51]i320: Registering bundle dependency provider: {3f2a9924-26db-439a-9d71-c57ad5aa1075}, version: 2.5.14135.792
      [1E5C:00E4][2015-07-01T18:40:51]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Owner\Downloads\vcredist_x86.exe
      [1E5C:00E4][2015-07-01T18:40:51]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\Owner\Downloads\'
      [1E6C:1A90][2015-07-01T18:40:51]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1E6C:1A90][2015-07-01T18:40:51]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1E6C:1A90][2015-07-01T18:40:51]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1E6C:1A90][2015-07-01T18:40:51]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1E6C:1A90][2015-07-01T18:40:51]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1E5C:00E4][2015-07-01T18:40:51]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Owner\AppData\Local\Temp\{3f2a9924-26db-439a-9d71-c57ad5aa1075}\vcredist110_x86, error: 0x80070490.
      [1E5C:00E4][2015-07-01T18:40:51]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [1E5C:00E4][2015-07-01T18:40:54]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Owner\Downloads\vcredist_x86.exe
      [1E6C:1A90][2015-07-01T18:40:54]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1E6C:1A90][2015-07-01T18:40:54]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1E6C:1A90][2015-07-01T18:40:54]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1E6C:1A90][2015-07-01T18:40:54]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1E6C:1A90][2015-07-01T18:40:54]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1E5C:00E4][2015-07-01T18:40:54]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Owner\AppData\Local\Temp\{3f2a9924-26db-439a-9d71-c57ad5aa1075}\vcredist110_x86, error: 0x80070490.
      [1E5C:00E4][2015-07-01T18:40:54]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
      [1E5C:00E4][2015-07-01T18:40:57]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\Owner\Downloads\vcredist_x86.exe
      [1E6C:1A90][2015-07-01T18:40:58]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
      [1E6C:1A90][2015-07-01T18:40:58]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
      [1E6C:1A90][2015-07-01T18:40:58]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
      [1E6C:1A90][2015-07-01T18:40:58]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
      [1E6C:1A90][2015-07-01T18:40:58]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
      [1E5C:00E4][2015-07-01T18:40:58]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Owner\AppData\Local\Temp\{3f2a9924-26db-439a-9d71-c57ad5aa1075}\vcredist110_x86, error: 0x80070490.
      [1E5C:1694][2015-07-01T18:40:58]e000: Error 0x80070490: Failed while caching, aborting execution.
      [1E5C:1694][2015-07-01T18:40:58]i330: Removed bundle dependency provider: {3f2a9924-26db-439a-9d71-c57ad5aa1075}
      [1E5C:1694][2015-07-01T18:40:58]i352: Removing cached bundle: {3f2a9924-26db-439a-9d71-c57ad5aa1075}, from path: C:\Users\Owner\AppData\Local\Package Cache\{3f2a9924-26db-439a-9d71-c57ad5aa1075}\
      [1E5C:1694][2015-07-01T18:40:58]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
       
    2. Frayman

      Frayman Member Legendary

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      I also have had issues updating from Blizzard, I am currently reinstalling WOW after wiping my machine clean. will see how this one goes



      Update: "fixed with a fresh install" of Wow client
       
      Last edited: Jul 1, 2015
    3. YippySkippy

      YippySkippy Member

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      To Swag. from your post time I will say the HB is probably incompatible with the version of wow. True yes use the zip not the installer. so all may be well except the versions. wow patched which makes HB not work with it yet.

      also have to make sure wow doesn't start up in 64bit once it does an update, depending on how you initiate your start.
      IE: shortcut from desktop
       
      Last edited: Jul 1, 2015
    4. CodenameG

      CodenameG New Member

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    5. Swag

      Swag New Member

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      Codename, I have done so multiple times (delete everything and manually install) and that's why I mention the WoW still will not attach even after using the honorbuddy launcher.

      I will do so again but i've been doing the same thing for weeks.
       
    6. Swag

      Swag New Member

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      So again i'll update that it is now sitting in a clean folder on my desktop with no other honorbuddy files even on the PC. It will not attach to any instance of WoW even after using the launcher. I am willing to TeamView with someone so they can take a look but i've been doing the fresh installs for over 3 weeks and now i've came to the forum!
       
    7. fallenjade

      fallenjade Member

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      I'm having the same problem I cant attach to wow after this recent update
       
    8. CodenameG

      CodenameG New Member

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      well there was an update, so when the new version of honorbuddy comes out. do a clean install from the zip. if you have problems then report back.
       
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