I have requested a refund 3 days ago, no reaction ever since.

Best support,

Regarding the terms and service of refunds i quote:

'' Seven days from purchase date, no question asked, Refund Policy. Please send the Key you bought to support@thebuddyforum.com and ask for the refund. Payments will be refunded within 24 hours.''

This has to be done within 7 days of purchase. I requested a refund pretty much an hour after i did the purchase 3 days ago..

Can you please refund for my key ? I will use the money to buy a third lifetime honorbuddy key instead.
Would u be so kind to let me know anything ?

Thanks in advance!

ticket: Request #101269

 

Allright will do, cheers.
I was just wondering because its been a few days ago and the ToS said payments will be refunded within 24 hours.
I can understand if its a busy time it takes a bit longer

 

Still no reply/refund unfortunately.
I'm being patient but 5 days is long for waiting if the ToS say refunds will be given within 24 hours.

No racism or anything related; I see you're from Greece.
I'm from the Netherlands and we know Greece economy is all f*cked up these days.
(Netherlands gave billions of €€ last years to help Greece economy)

Will i get my money refunded as requested or is it gone ?

Thanks in advance

 

Might be, but what happened with the ToS ?
Are the payment dept department busy and working on the refund ?

Thanks

 

yes i think so. Bossland got assigned to my ticket 5 days ago, didn't get a respond/reply to my questions the last days though. that's why i'm wondering what's happening.

thank you though tony

 

Its been 4 days ago since Bossland replied to my ticket and its been 9 days ago since I requested a refund.
ToS say refunds will be given within 24 hours of request. It's been almost 10 days ago since my request!!

I own 2 lifetime honorbuddy keys and want to buy 2 more lifetime keys,
however since I still dont have a refund for my Hearthbuddy key and Bossland is probably shitting on me,
I will never buy a key from them ever again.

Probably I was just right about what i mentioned earlier in this topic about Greece having bad economy and I lost my money.
This is just f*cking ridiculous.
I've lost my patience

Vinsjuh91


edit: Tbh, I've lost my patience. I'm done with this.. it infuriates and frustrates me to keep waiting for my refund.
Keep my money. I will never buy a key again.