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    • Authentication failed unable to connect buddy servers

    Discussion in 'Honorbuddy Support' started by msn443, Oct 11, 2015.

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    1. msn443

      msn443 New Member

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      Hello i this problem everytime i launch HB it doesn't even ask me for login ...
       

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      msn443, Oct 11, 2015
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    2. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Hb key plz
       
      Tony, Oct 11, 2015
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    3. Tony

      Tony "The Bee" Staff Member Moderator

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      restore your windows hosts file plz and let me know
       
      Tony, Oct 11, 2015
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    4. msn443

      msn443 New Member

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      Did it still didn't fix the problem ...
       
      msn443, Oct 11, 2015
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    5. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      chinajade, Oct 11, 2015
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    6. msn443

      msn443 New Member

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      I have gone through all of it i (1) opened ports on router (2) installed fresh Honorbuddy (3) fixed hosts (4) flushdns
      i didn't add HB to firewall or antivirus exception since i use none ,, i normally don't download or put anything on my computer so no need ...
      but it didn't fix it ...
       

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      msn443, Oct 11, 2015
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    7. msn443

      msn443 New Member

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      other thing that each time i run honorbuddy after it crash and i close it i see it on task manager still running so i have to close it from task ,, is it normal?
       
      msn443, Oct 11, 2015
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    8. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi again, Msn443,

      Nae, that is not normal. But, its great you thought to look in task manager and kill the zombie process, as the zombie will interfere if you try to launch it again.

      The DNS error is an unusual failure mode. Let's make certain your dependencies are correct. Please follow the instructions for "Repair it manually" in this article:

      If no joy, let's try a 'clean install':

      If still no joy, please show us a fresh log from the clean install.

      cheers,
      chinajade
       
      chinajade, Oct 11, 2015
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    9. msn443

      msn443 New Member

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      I have tried everything listed there and not listed still same problem idk what it is ....
       

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      msn443, Oct 11, 2015
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    10. msn443

      msn443 New Member

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      Like it doesn't even ask or do anything I run it on administrator mode and instant give me error massage "Authentication failed unable to connect buddy servers "
       
      msn443, Oct 11, 2015
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    11. Tony

      Tony "The Bee" Staff Member Moderator

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      pm me your Skype and we will teamviewer it
       
      Tony, Oct 11, 2015
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    12. chinajade

      chinajade Well-Known Member Moderator Buddy Core Dev

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      Hi again, Msn443, and sorry you're still having issues.

      To me it really looks like the Honorbuddy installation is botched. It thinks a DLL that ships with Honorbuddy "is not a valid Win32 application." Did you carefully follow the instructions we linked for the 'clean install'?

      To be honest, I'm out of ideas on this one, and will need another Staff member to take a look.

      cheers,
      chinajade
       
      chinajade, Oct 11, 2015
      #12

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