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  • disconection

    Discussion in 'Honorbuddy Support' started by pinbian, Oct 16, 2015.

    1. pinbian

      pinbian Member

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      i keep getting DC'd from wow and don't know why any ideas?
       
    2. donnamonna

      donnamonna Member

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    3. pinbian

      pinbian Member

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      the logs don't show anything HB still thinks i am in game when in fact i have been booted from the game and at log in screen
       
    4. donnamonna

      donnamonna Member

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      The logs might surprise you with how much they do show. :p

      If it is just WoW crashing then it may simply be due to your connection to the internet, or a failure along the line somewhere with your ISP. However, there is a chance that you are using a plugin or something else which is causing WoW to hang/crash. Posting your log will allow the admins to see what you have going on HB-wise and should give them a better idea how to help you. But, Like I said, it might just simply be a problem with WoW and not Honorbuddy at all. Usually, when it is a plugin or something else that causes WoW to crash/hang it locks up HB as well. Either way, without a log there isn't really anything anyone can do for you other than wish you luck with your WoW connection. A log would at least allow the devs to rule out a problem with HB so you would have a better idea where to look to correct the issue.
       
    5. pinbian

      pinbian Member

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      ok how do i find the log and attach it?
       
    6. pinbian

      pinbian Member

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      files

      here are the files please have a look and let me know if there is anything i can do to fix my problems
       

      Attached Files:

    7. donnamonna

      donnamonna Member

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      Nothing in the logs jumped out to me as indicating a problem with Honorbuddy. Just a few of these:
      Code:
      [02:58:59.390 N] Not in game[03:04:29.158 N] WoW cannot be minimized while running Honorbuddy!
      [03:04:29.222 N] Not in game
      [03:09:15.362 N] Wow exited, Honorbuddy stopped!
      Code:
      [09:59:47.617 N] (Singular) CombatPerfMon: FPS:30 Latency:38
      [09:59:49.375 N] Not in game
      [10:17:27.339 N] Stopping the bot!
      The "Not in game" message is a pretty clear indication that WoW crashed, but it doesn't appear to be because of anything Honorbuddy was doing. No weird exceptions prior to the message. Perhaps someone with more knowledge will see something I missed, but I would suspect the problem is Internet related. Couple things:

      1) Are you on a wired connection, or wireless?
      2) Are you using the computer for other activities while WoW and HB are running? (anything memory intensive or with heavy bandwith useage can sometimes cause WoW to exit unexpectedly)
      3) Are you getting any crash errors from the WoW program itself?
      4) Try switching from DX11 to DX9 under the graphics setting in game and restarting wow to see if that stops the d/c's.
      5) Make sure none of the programs on this list are installed and/or running http://wiki.thebuddyforum.com/index...ams_that_Interfere_with_BosslandGmbH_Products

      Check around on the WoW forums and see if other users are experiencing a high volume of d/c's, it may not just be you. Sometimes WoW is crappy like that.

      You might also want to look into a relog program like Arelog or HBrelog to get you back up and running automatically after WoW disconnects. A relog program is great for occasional disconnects (which happen to everybody from time to time). If you can't cure the cause, you can at least treat the symptom. :p
       
      Last edited: Oct 17, 2015

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