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    Discussion in 'Archives' started by BabyFaceGirl, Jan 17, 2011.

    1. BabyFaceGirl

      BabyFaceGirl New Member

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      haven't been able to log in to Hb for like 12 hours now,I'm not sure at all if the Auth. servers are down or there's something on my end that needs to be looked at.

      How can I tell?...is there a link to the Authorization server?

      The Message I'm getting is: Hexadecimal value 0x 00 is a Invalid character line 1 position 1

      Thanks
      BFG
       
      Last edited: Jan 17, 2011
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      make a new installation from scratch and you should be fine
       
    3. BabyFaceGirl

      BabyFaceGirl New Member

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      Should I Un-install the previous files ,or is it ok to just overwrite with the new files?
       
    4. BabyFaceGirl

      BabyFaceGirl New Member

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      wait...nvm,I think that's what the word "scratch" means...
       
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      correct
       
    6. CollCubb

      CollCubb New Member

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      Although, right now, it does appear like the severs are down!
       
    7. bossland

      bossland Administrator

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      how do you see that ?
       
    8. CollCubb

      CollCubb New Member

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      There are no authentication servers available right now. Please try to log in again later. If this message occurs for long periods of time, please inform us in the Support Issues Forum. (Support Issues)

      And its fixed already :) :)
       
      Last edited: Jan 17, 2011
    9. me242

      me242 New Member

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      I get that as well (No auth servers available right now). Restarted it and it worked, although I had just started HB.
       
    10. DaSoul

      DaSoul Well-Known Member

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      Can confirm that, seems they are down.

      /Edit
      works again after complete system restart.
       
      Last edited: Jan 17, 2011
    11. Rayjin

      Rayjin New Member

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      Are the Loggin Servers DOwn at the Moment ?
       
    12. BabyFaceGirl

      BabyFaceGirl New Member

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    13. silentscope1

      silentscope1 New Member

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      just had this issue with my warlock when power dropped and pc turned off, had to delete all setting files related to that character to resolved the hexadecimal 0x00 issue
       

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