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    Discussion in 'Lazymonn Support' started by rosie99, Mar 28, 2017.

    1. rosie99

      rosie99 Member

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      hi all have just downloaded lazymon 2d i have put in my key and when i go to log in it just hangs, i click log in and then nothing happens

      thanks in advance for advise
      Rosie
       
      mairoskato7 likes this.
    2. rosie99

      rosie99 Member

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      i have checked buddy auth and says my session is running but i have nothing happening at all
       
    3. globemaster

      globemaster New Member

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      same for me
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      still got issues?
       
    5. rosie99

      rosie99 Member

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      yes i have also tried install buddy wizard and it says all 3 installed
       
    6. rosie99

      rosie99 Member

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      done fresh install and i now get to log in, put in details, click button says logging into pokemon then nothing happens, log in box stays on screen in front of program, says its using internet data and is running but nothing can be done,
      have to kill active session every time i try to log in, still haven't been able to play :(
       
      Last edited: Mar 28, 2017
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      give us a screenshot plz
       
    8. dat123

      dat123 New Member

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      the loading screen is stuck

      lazymon.PNG
       
    9. Ivana

      Ivana New Member

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      Same here, just purchased 3 month subscription and it doesn't work. Please advise.
       
    10. globemaster

      globemaster New Member

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      It worked very well on Monday but since yesterday I've the same issue
       
    11. geofflyons12

      geofflyons12 New Member

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      I'm also getting the same problem.. Lazymon opens up and I get the same screen. None of the map data is loading. I'm assuming the Lazymon is sharingthe same maps with Pokefarmer? It probably needs a refresh on the server or updated API to match pokefarmers or whatever? I love lazymon, would love to use it again asap! Thank you kindly! <3
       

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    12. rosie99

      rosie99 Member

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      thats the screen im stuck on exactly
       
    13. CAcove

      CAcove Moderator Moderator

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      Do you have any anti virus programs on? If so please disable them completely and try again (you might need to do a fresh install of Lazymon to make sure (also please make sure you are using the newest version of Lazymon)
       
    14. globemaster

      globemaster New Member

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      Already tried with AV/FW off and it didn't work. I also have the latest Version 1.0.46 install. It works on your PC? I play on Win10 1607
       
    15. Ivana

      Ivana New Member

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      I set an exception for the firewall, disabled antivirus, re-downloaded the program, ran the buddy files and same result. The map is blank, can't set my location and it keeps saying my account or password are incorrect, which obviously is not the case, I even created a brand new account...
       
    16. CAcove

      CAcove Moderator Moderator

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      @Ivana make sure you do not have any special characters in your password (just numbers letters !'s or _'s and see if that helps

      @globemaster It was working fine for me on the latest windows 10 but I haven't renewed my key just yet.
       
    17. Ivana

      Ivana New Member

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      my pw only contains ! as a special character, nothing else but letters and numbers.
       
    18. Ivana

      Ivana New Member

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      I even tried this on my husbands computer, got the same result, we both have win 8. Besides the pw problem also can't see the map and can't place my location correctly..
       
    19. globemaster

      globemaster New Member

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      @CAcove It also worked very fine for me until the last Tuesday. I do not have any special character on my Password.
       
    20. CAcove

      CAcove Moderator Moderator

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      Alright, as per my message in Discord:



      "CAcove-Today at 12:30 PM

      I am aware of some reports of issues with LM presently with logins, I am working with the team to see if this is a more isolated issue or if it requires action on our part, once I have more information I will update you all. Until then please sit tight."
       
      rosie99, geofflyons12 and Ivana like this.

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