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    • doesnt work in China

    Discussion in 'Honorbuddy Support' started by Leon Lui, May 2, 2017.

    1. Leon Lui

      Leon Lui New Member

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      Hey guys, I couldnt use HB in China sometimes, it shows
      "Could not connect to the remote host
      Unable to connect to the Buddy servers. Please check your internet connection and firewall."

      How can i solve it?use VPN?

      THX
       
      Leon Lui, May 2, 2017
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      tried a different region?
       
      Tony, May 2, 2017
      #2
    3. Elsst

      Elsst New Member

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      Yes, connecting to other servers is also true. Unable to connect. So are many users. It's been going on for days. Robots can't work.
       
      Elsst, May 2, 2017
      #3
    4. Elsst

      Elsst New Member

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      Chinese server is not connected. Other servers can occasionally be connected. But robots don't work. Maybe there's something wrong with the server
       
      Elsst, May 2, 2017
      #4
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      so you can connect on different region but the bot does not work?
       
      Tony, May 2, 2017
      #5
    6. Leon Lui

      Leon Lui New Member

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      connect other servers is the same, connection lost.
      could u please change your server loc. could put in in HK instead of mainland china.
       
      Leon Lui, May 2, 2017
      #6
    7. Elsst

      Elsst New Member

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      It can only connect to the European server, but it will be disconnected immediately. Delay is also very large.
       
      Elsst, May 2, 2017
      #7
    8. richard lyu

      richard lyu New Member

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      yeah, same question!
       
      richard lyu, May 3, 2017
      #8
    9. Leon Lui

      Leon Lui New Member

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      你也姓吕啊 哈哈
       
      Leon Lui, May 3, 2017
      #9
    10. atlight

      atlight New Member

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      yeah, same question!
       
      atlight, May 4, 2017
      #10
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      try SEA instead plz
       
      Tony, May 4, 2017
      #11
    12. Elsst

      Elsst New Member

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      Have tried, or can not be used. All servers cannot be used. It's been 10 days
       
      Elsst, May 6, 2017
      #12
    13. Tony

      Tony "The Bee" Staff Member Moderator

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      tried EU and US?
       
      Tony, May 6, 2017
      #13
    14. Elsst

      Elsst New Member

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      Have tried, can not be used
       
      Elsst, May 6, 2017
      #14
    15. Elsst

      Elsst New Member

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      Chinese users are unable to use HB
       
      Elsst, May 6, 2017
      #15
    16. Tony

      Tony "The Bee" Staff Member Moderator

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      upload your log file plz
       
      Tony, May 7, 2017
      #16
    17. Elsst

      Elsst New Member

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      。
       

      Attached Files:

      Elsst, May 7, 2017
      #17
    18. Tony

      Tony "The Bee" Staff Member Moderator

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      we are working on a fix
       
      Tony, May 7, 2017
      #18
    19. Elsst

      Elsst New Member

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      Chinese server does not exist
       
      Elsst, May 7, 2017
      #19

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