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  • Could not connect to login servers. (probably wrong password?!)

    Discussion in 'Pokefarmer Support' started by dellyo, May 25, 2017.

    1. dellyo

      dellyo New Member

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      Similar to what others have been saying. I have tried a clean install, changing passwords, tried turning off avast/etc., and this is my home wifi with no vpn. I am able to log in through the Android app on the same wifi.

      Eidt: I should also mention I first got this problem exactly 35 hrs ago from this post and haven't been able to log in since. I've been using this with no other problems for 25 days.

      Thanks!
       

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    2. iCKR

      iCKR Moderator Moderator

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      are you using a google account or PTC?
       
    3. dellyo

      dellyo New Member

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      PTC
       
    4. iCKR

      iCKR Moderator Moderator

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      Do you have any special characters such as + ?
       
    5. dellyo

      dellyo New Member

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      I didn't used to, when I changed my PTC password to see if that was the problem it required a special character and I used $, but this was happening when my password was all lowercase letters as well.
       
    6. CAcove

      CAcove Moderator Moderator

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      try changing the $ to an ! and see if that helps. Certain special characters work others dont presently, its something we are trying to work on for future releases though.
       
    7. dellyo

      dellyo New Member

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      I tried this but am still getting the same error.
       
    8. fede97

      fede97 New Member

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      Me neither with google account
       
    9. fede97

      fede97 New Member

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      sorry it is working LOL
       
    10. dellyo

      dellyo New Member

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      I would like to add that my google account works (but I do not bot with it and I don't want to). None of my PTC accounts work.
       
    11. iCKR

      iCKR Moderator Moderator

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      Your firewall is it disabled?
       
    12. dellyo

      dellyo New Member

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      It is disabled on my computer, but it's possible my router has a firewall, I'll need to check that. Did the port change in version 195? My network/firewall settings haven't changed in a long time.

      Edit: I disabled my router firewalls as well (after a router factory reset) and still same error.
       
      Last edited: May 25, 2017
    13. iCKR

      iCKR Moderator Moderator

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      We're looking into this.
       
    14. dellyo

      dellyo New Member

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      I am still having this issue. I created a new Google account as a temporary workaround, but PTC still does not work for the same reasons.
       
    15. iCKR

      iCKR Moderator Moderator

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      PTC is because you need to change your password to not include +.

      Also next time create your own thread and upload your logs.
       
    16. dellyo

      dellyo New Member

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      My password does not include +. I have tried the following symbols (one at a time) in my password: $, !, *, <, and -. Also note that as stated above, this started happening without any change to my account.

      This is my own thread, and my logs are attached. They give the same error. Here's a new one anyway.
       

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      Last edited: May 31, 2017
    17. iCKR

      iCKR Moderator Moderator

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      Have you made sure you've verified your google account for PGO? and go to your application permissions on google, Check if you have allowed pokemonGo there.
       
    18. lendormin

      lendormin New Member

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      I have started with the same problem since four hours ago. My account is PTC, which password contains special characters as '/' and '?'. Any suggestions to solve this problem. Thank you very much.
       
    19. dellyo

      dellyo New Member

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      I think there's a misunderstanding here, I have four accounts - two are Google, two are PTC. The two Google ones work with both Pokefarmer and the Android app. The PTC ones only work with the Android app, they're unable to login using PTC and the logs for that are in the original post. I'm using the Google accounts only because the PTC are not working with Pokefarmer. I would normally use the PTC accounts with Pokefarmer but they stopped working on May 24.
       
    20. iCKR

      iCKR Moderator Moderator

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      Sorry i lost track of the threads i was following. Your PTC accounts you made sure they're verified already?
       

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