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  • version 900 does not start up

    Discussion in 'Honorbuddy Support' started by youb, Oct 22, 2017.

    1. youb

      youb New Member

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      to check if the program was running i deleted the cache file. after startup of honnorbuddy the cache file was created but ther was no logfile and the program exits
       
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      upload your log file as attachment plz
       
    3. youb

      youb New Member

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      there was no logfile created
       
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      there is no error window?
       
    5. youb

      youb New Member

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      no the program just disappered
       
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      any firewall/antivirus enabled?
       
    7. youb

      youb New Member

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      there is a fire wall but i allowed honor buddy to run
      also i have tested that the program run by deleting the honnorbuddy cache and than see that there was a new cache created
       
    8. youb

      youb New Member

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      i came to the conclusion that either the download is corrupting the file or the unzipping is not working well
      because i run an older version and and started the update by the honorbuddy program and got an working copy
       
    9. prinnyhater1

      prinnyhater1 Member

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      Did you delete the character settings folder as well? when It shuts off as soon as you login, usually delete the cache and settings folders and does trick
       
    10. qqbot88

      qqbot88 New Member

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      i have just tried doing that prinnyhater1.. still does not start up..
       
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      redownload HB zip and make a fresh installation from scratch

      let me know
       

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