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    • The hack is offline but the key is not on hold?

    Discussion in 'Unknownbuddy Support' started by Bravocado, Feb 6, 2018.

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    1. Bravocado

      Bravocado New Member

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      Can I request a refund? I don't want to waste my money on a key that might expire before I can even use it.
       
      Bravocado, Feb 6, 2018
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      keys will get extended
       
      Tony, Feb 6, 2018
      #2
    3. fly-fish

      fly-fish New Member

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      about how long it will take to complete
       
      fly-fish, Feb 6, 2018
      #3
    4. CAcove

      CAcove Moderator Moderator

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      As soon as the hack is up and running again, time is calculated from the day it was down until its up again, this is added within 24-48 hours of the hack being up, just as with all other buddy products. As for how long it will take for the updates to complete, we do not have an ETA, but are actively working on it.
       
      CAcove, Feb 6, 2018
      #4
    5. alcyone

      alcyone New Member

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      the key is binding to the pc that the uknbuddy activated the first time??
       
      alcyone, Feb 7, 2018
      #5
    6. Tony

      Tony "The Bee" Staff Member Moderator

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      nope
       
      Tony, Feb 8, 2018
      #6
    7. CAcove

      CAcove Moderator Moderator

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      Keys were extended by 7 days, if you have not noticed yours extended please email support@thebuddyforum.com and supply them with your key and explain the situation. No help with keys can come from discord or the forums but email support can help you easily.

      Closed
       
      CAcove, Feb 9, 2018
      #7
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