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    • Black screen after opening the game..

    Discussion in 'Unknownbuddy Support' started by cgc606, Feb 10, 2018.

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    1. cgc606

      cgc606 New Member

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      Cant get the black screen to go away.. its overlaying the game screen.. Anyone know of a fix?
       
      cgc606, Feb 10, 2018
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      whats your OS?
       
      Tony, Feb 11, 2018
      #2
    3. cgc606

      cgc606 New Member

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      win10 64bit
       
      cgc606, Feb 11, 2018
      #3
    4. Cigarette

      Cigarette Moderator Staff Member Moderator

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      Seems like transparency doesn't work as it should. We are investigating this.

      Edit: Have you changed your Windows Theme?
       
      Cigarette, Feb 11, 2018
      #4
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    5. cgc606

      cgc606 New Member

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      Thanks

      Edit: no, my theme is the default.
       
      Last edited: Feb 11, 2018
      cgc606, Feb 11, 2018
      #5
    6. Cigarette

      Cigarette Moderator Staff Member Moderator

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      Another update is coming. Please test version 1.0.36 as soon as it is available.
       
      Cigarette, Feb 11, 2018
      #6
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    7. Cigarette

      Cigarette Moderator Staff Member Moderator

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      Update is online now.
       
      Cigarette, Feb 11, 2018
      #7
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    8. cgc606

      cgc606 New Member

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      Thanks Finn, you da best.
       
      cgc606, Feb 11, 2018
      #8
    9. Cigarette

      Cigarette Moderator Staff Member Moderator

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      Please say if it works
       
      Cigarette, Feb 11, 2018
      #9
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    10. cgc606

      cgc606 New Member

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      Last edited: Feb 11, 2018
      cgc606, Feb 11, 2018
      #10
    11. Cigarette

      Cigarette Moderator Staff Member Moderator

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      Cigarette, Feb 11, 2018
      #11
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    12. cgc606

      cgc606 New Member

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      Alright, ill be back to let you know.

      Edit: Using version .37 Still the same thing, the only way i can get the black screen to go away is to click EXIT on the UI
       
      Last edited: Feb 11, 2018
      cgc606, Feb 11, 2018
      #12
    13. Cigarette

      Cigarette Moderator Staff Member Moderator

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      Hmm..
       
      Cigarette, Feb 11, 2018
      #13
    14. Cigarette

      Cigarette Moderator Staff Member Moderator

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      Do you have any other overlay software active? Something that draws you a window above all other windows?
       
      Cigarette, Feb 11, 2018
      #14
    15. cgc606

      cgc606 New Member

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      Nope, i double checked everything. I dont have any in-game overlays on.
       
      cgc606, Feb 11, 2018
      #15
    16. Cigarette

      Cigarette Moderator Staff Member Moderator

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      Can you open Task Manager and check if there is a "dwm.exe" running? (Using the Details Tab)
       
      Cigarette, Feb 11, 2018
      #16
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    17. cgc606

      cgc606 New Member

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      Yes, there is dwm.exe running
       
      cgc606, Feb 11, 2018
      #17
    18. Cigarette

      Cigarette Moderator Staff Member Moderator

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      So you have Windows 10..do you have transparency in taskbar enabled? Does that work?
       
      Cigarette, Feb 11, 2018
      #18
    19. Mykindos

      Mykindos New Member

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      Not sure if related, but having issues with Launcher version 37

      When it does decide to work, it gets stuck on Authenticating, or it doesnt work at all
      [​IMG]
       
      Mykindos, Feb 11, 2018
      #19
    20. cgc606

      cgc606 New Member

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      So after reinstalling windows and pubg, im still having this black screen issue.. I purchased this hack about 2 weeks ago and haven't been able to play with it in a single match.

      Guess ill be asking for a refund, support for this program is hard to come by.
       
      Last edited: Feb 11, 2018
      cgc606, Feb 11, 2018
      #20
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