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  • Black screen after opening the game..

    Discussion in 'Unknownbuddy Support' started by cgc606, Feb 10, 2018.

    1. Tony

      Tony "The Bee" Staff Member Moderator

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      have you tried latest build?
       
    2. cgc606

      cgc606 New Member

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      Of course, nothing works..
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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      Whats your OS?
       
    4. cgc606

      cgc606 New Member

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      I have win10 64bit.
       
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      we will check it asap
       
    6. cyberfafu

      cyberfafu New Member

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      Same problem here, and sometimes appear like this:
       

      Attached Files:

    7. CAcove

      CAcove Moderator Moderator

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      We are still looking into this.
       
    8. cgc606

      cgc606 New Member

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      Has anything been figured out yet?
       
    9. CAcove

      CAcove Moderator Moderator

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      Still waiting to hear the official word from the devs, at this point I can only speculate its a transparency issue that needs to be addressed, but since its happening with only select machines, it makes the process a bit slower, I do apologize for the delays.
       
    10. DingDong112

      DingDong112 New Member

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      i guess there was an update, does it still happen for you?
       
    11. cgc606

      cgc606 New Member

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      Yup still the same thing.. been dealing with this for a month now.
       
    12. CAcove

      CAcove Moderator Moderator

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      Well to be honest its a bit tricky, because most others with Win10 run it without this issue, and without being able to replicate the issue, it causes some problems to figure out a fix.

      I trust you have the following done:

      - Video drivers up to date
      - Latest version of Unknownbuddy
      - Latest window updates installed
      - Turned off all programs with custom overlay in game
      - All antiviruses disabled/completely shut off

      Also has it ever worked correctly for you?
       
    13. cgc606

      cgc606 New Member

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      Ive done all these things, several times, and no its never worked correctly for me since ive purchased this hack last month.
       
    14. CAcove

      CAcove Moderator Moderator

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      Alright just to rule everything out, is there any other PC you can try it on just to test out? I have alerted the devs about your isolated issue and I believe they will follow up as well, but I just want to rule out that some hidden setting or program is causing this issue. I appreciate you being so patient about all of this and for trying all these steps with us.
       

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