Hi, I purchased my key for RB 1 month 2 days ago and it said: Greetings Buddy, Your order needs to be manually reviewed by our financial team to prevent fraudulent activities. This process may take up to a business day. You will receive another email once the approval process is done. Thank you for your understanding. Regards, Buddy Team It has been more than a day and I have still not received my key for order #322287 , I have also tried to email the support@thebuddyforum.com address and have still not yet received a response, can someone help me out here please? Thanks.
You should have received a automated reply indicating a ticket had been created, if not reach out to the email again, from a different address. Response time can vary from a few days to longer sometimes.
It's been four days now and I still haven't received even a confirmation of a response. Is this normal?
It's not that unseal unfortunately it doesn't get taken care of and I don't have access myself to resolve such issues.