Hi, it is most probably a fail on my part, but here's the problem: I just bought a year of HonorBuddy (24.99). So I proceeded to download the program and bind my account. When I try to login in the program it doesn't work: Shared Sessions: 0/0 Invalid Account Details Authentication failed! Authenticating.. Buddy Sessions: 0/0 When I try to login in the shop, it doesn't work. I resetted my password and it still doesn't work.
Invalid Account Details=wrong username or pass make sure that you are using the correct email in order to reset your pass
Well I did receive the password reset notification when I entered my e-mail, so it seems to be the right one.
Hehe yes, I tried all of those. I am not someone that has such problems usually. I think the trouble is with my shop username. There is no place I can get it back, though the emails sent to me adress me as "Johnny", which is my name; is it my username too? If not, could I, maybe, get a mail containing my username for the shop? I've got my password covered. NOTE: I registered in the shop long ago, and I bought it recently, hence why I can't remember it. I did check my email box. EDIT: It says "Buddy's" under my name in the forum. Does it means that my accounts are bound? I don't get how this registration system work.
WIN. I just had an idea: checking my invoice. So, for the newcomers: If you can't find that bloody Shop Username: Go into your mailbox Find the email named: "Bossland GmbH Order Confirmation‏" Click to view as a printable invoice (the normal doesn't give the account name, that's what confused me) Check on the top left of the invoice (as a pdf) for a "account username" (NOT "account name") ?????? Profit! Thanks for the support.
