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    • Problems logging in

    Discussion in 'Archives' started by Vladimir, May 19, 2011.

    1. Vladimir

      Vladimir New Member

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      I keep getting this message when I logg in.

      I just bought a new HB session and paid for it.

      Shared Sessions: 0/0
      Please purchase a Buddy Product!
      Authentication failed

      Anyone got an idea whats wrong or what I did wrong?

      vladimir
       
      Vladimir, May 19, 2011
      #1
    2. haxed

      haxed New Member

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      If you purchased a lifetime then you have to wait for Bossland to auth it first.
       
      haxed, May 19, 2011
      #2
    3. Vladimir

      Vladimir New Member

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      Well I didnt buy a lifetime. I bought the year one.
       
      Vladimir, May 19, 2011
      #3
    4. haxed

      haxed New Member

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      Are you logging into the bot with your shop login?
       
      haxed, May 19, 2011
      #4
    5. Tony

      Tony "The Bee" Staff Member Moderator

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      make sure that you are trying to log using the login info from the mail we have sent you
       
      Tony, May 19, 2011
      #5
    6. Vladimir

      Vladimir New Member

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      I did not get that e-mail.

      I did got two other e-mails.

      1: Invoice Approved.
      2: Payment Received for Invoice.

      None of them giving me any logg in info.

      Maybe that e-mail still needs to come?
       
      Vladimir, May 19, 2011
      #6
    7. Tony

      Tony "The Bee" Staff Member Moderator

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      open a new thread on payments section including the invoice id
      Bossland will check it and you will get a new email
       
      Tony, May 19, 2011
      #7
    8. Vladimir

      Vladimir New Member

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      Ok thanks.
       
      Vladimir, May 19, 2011
      #8
    9. HB7262172

      HB7262172 New Member

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      I am having the same log in issues boss steered me in the right direction on the login but it still says authentication failed
       
      HB7262172, May 19, 2011
      #9
    10. HB7262172

      HB7262172 New Member

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      bought lifetime 3 days ago and got the e-mails and activated and read the forums. just about ready to give up. can ya help me please?
       
      HB7262172, May 19, 2011
      #10
    11. Tony

      Tony "The Bee" Staff Member Moderator

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      your username is HB7262172
      as for your password make sure that does not contain symbols or non-English letters in it

      you can reset your pass here
      Bossland GmbH
       
      Tony, May 20, 2011
      #11

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