1)Were you using Honorbuddy, Gatherbuddy or both on the account? Both. 75% GB2 25% HB. 2)If so, when was the last time?: 3 hours prior to the ban 3)What profile were you using?: Kicks 70-80 and tuba's Uldum Whiptail. 4)What combat class were you using? if None Just put Default then the Classname: Fpsware Rogue and Fpsware Paladin 5)What plugins are you using?: BuddyCenter, stuck fixes, RingoLog, 6)How many hours per day did you bot for?: 12-16 hours. I tried to vary the accounts 7)How many auctions per day did you have?: A dozen or so, nothing outrageous 8)Did you Use Any Other Bots, Hacks, or Mods? Nope 9)Was your account involved in gold selling? Yes, two guild bank transfers (40k total) but that was around a month ago. 10)EU or US realm? US Waiting on email to see the reason (Will Post).. I recently forgot to set my logout time and it ran GB2 for 17 hours straight. Also, Kick's profile had a few issues so I know it spammed UseItemOn failures for a few minutes. Will fight it.. Leveling other bot accounts now I guess..
A little kindness goes a long way I guess. I opened a ticket and 8 minutes later it is answered: Greetings, Thank you for taking the time to contact us regarding the World of Warcraft account you are using. We understand your point of view and have thoroughly reviewed this issue. As a result, the account action has been removed from the account and all involved parties have been addressed. We apologize for any inconvenience this may have caused. Please remember that the security of the account you are using is crucial. We recommend following the Security Checklist - Account Security - Battle.net on our Account Security site at Account Security - Battle.net. Please feel free to contact us with any further questions or concerns you may have. Thank you for your time and patience in this matter and your continued interest in World of Warcraft. Sincerely, Game Master Aycael Customer Services Blizzard Entertainment Blizzard Support ------------------- Still no idea why I was originally banned. Never got an email! Do you think it's because I bot? lol..
This is not unusual. I have responded to ban or suspension emails twice in the past and have both times had them reversed. Based on the number of hours you say you were running HB/GB, I'd say that was the trigger. The only times I have had account actions in the past has been when I was botting for 12-16 hours in a day without a logout. My "personal" opinion is that this triggers an automatic review or suspension. You are assumed guilty until proven innocent. My guess is they think its a farming or leveling service and just suspend or ban you. If you respond back to them via email from the registered email address on the account, you are likely to get the ban reversed.
can you post the email you sent please? I am very curious what tone you use and what you use as arguments. It think it's awsome you got your accounts back and we can all learn something from this.
Well, to give you one example: I was running my lvl 69 hunter on a grind profile in Netherstorm. After about 12 hours (while I was watching the account, btw) I got randomly disconnected. I attempted to log in and the password no longer worked. I checked the email account and received the dreaded password reset email. I reset my password and then got a 72 hour suspension email. This email stated that I was using "hacks/*****s" to do things like teleport or run at high speeds. I immediately responded to the email with a tone of "confusion" as if I didn't know what had just happened. I said I had never used *****s or hacks and certainly had done none of the things in the email they sent me. I told them I was grinding out my level to hit 70 and then I was suddenly disconnected and suspended. I asked them nicely to please remove this suspension. A few hours later I got a canned email response stating that my account access had been restored and that the action was lifted. I would be interested to see other botters who get hit by the banhammer try this if they don't already. I really think that responding to their suspension emails from the registered email within a short time frame of being banned definitely helps.
I don't want to post the exact email but.. things to point out: - Don't admit any wrongdoing.. - If your account is over a few years old, mention that (mine was 3 years) - I acted confused as to why it happened.. I suggested I had recently lost my job so I had admittedly been playing an "embarassing number of hours". - I said that as an active sales person I had made a few enemies (which is true) who would readily report me just to try and get rid of me. - I said I was frustrated because I enjoy the game very much and my guild was expecting me to be on for a weekly run tonight - I asked for help and said "Thank you"
