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    • Authentication Failed.

    Discussion in 'Honorbuddy Support' started by Gunny454, Nov 9, 2011.

    1. Gunny454

      Gunny454 New Member

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      Hey guys. I recently switched Internet Service Providers and I think that could be the root problem. I recently switched to Time Warner. and now when I load honorbuddy all I get is "Authentication failed" when I hit log in :(.

      I have a Motorola Modem Time warner cable.
      The firewall on the modem is DISABLED.
      and the ports for Buddies authentication are forwarded.
      my old ISP ran this fine.
       
      Gunny454, Nov 9, 2011
      #1
    2. Tony

      Tony "The Bee" Staff Member Moderator

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      whats the exact message your got?
      post the log here
       
      Tony, Nov 9, 2011
      #2
    3. Gunny454

      Gunny454 New Member

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      [1:18:08 PM:251] Logging in...
      [1:18:08 PM:300] Authentication failed!
      [1:18:09 PM:185] Logging in...
      [1:18:09 PM:199] Authentication failed!
       
      Gunny454, Nov 9, 2011
      #3
    4. Tony

      Tony "The Bee" Staff Member Moderator

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      yes something is blocking Hb

      tried to add exceptions on your firewall/antivirus?(keep it enable but add exceptions)
      is port 5031 open on your router?
       
      Tony, Nov 9, 2011
      #4
    5. Gunny454

      Gunny454 New Member

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      Port 5031 is open. and a Exception is added on the firewall. and I dont have an antivirus :(.
       
      Gunny454, Nov 9, 2011
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    6. Tony

      Tony "The Bee" Staff Member Moderator

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      tried to restart your router and your pc?
       
      Tony, Nov 9, 2011
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    7. mechynick

      mechynick New Member

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      i have just bought the 25 euro one as well and am getting the same message.. wehn i first start it, it crashes and tries and fails to send the error report, then wen i re try, it says 'max sessions, Authentication failed'

      i have no anti virus either and everything is open.. any help?

      edit: here is what the error says - Could not load file or assembly 'famdll_managed. version=1.0.3829.8764. culture=neutral. publickey token=53d73c680b668dc5' or one of its dependenciess. the system cannot find the file specified.
       
      Last edited: Nov 9, 2011
      mechynick, Nov 9, 2011
      #7
    8. mechynick

      mechynick New Member

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      i wud upload a pic of the error but iv no idea how on this forum
       
      mechynick, Nov 9, 2011
      #8
    9. Tony

      Tony "The Bee" Staff Member Moderator

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      Tony, Nov 9, 2011
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