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  • Key is invalid

    Discussion in 'Archives' started by mrtovin, Jul 13, 2011.

    1. mrtovin

      mrtovin New Member

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      I downloaded the bot from here, tried to start it using the same key i used to activate on this site, and now it says key invalid.
       
    2. mrtovin

      mrtovin New Member

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      hello?
       
    3. socialscience

      socialscience New Member

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      Someone will reply who can help you, please be patient.
       
    4. Tony

      Tony Guest

      moved to payments section

      Bosslnad will check it asap,be patient plz and dont open new threads about the same issue
       
    5. mrtovin

      mrtovin New Member

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      Is this asap? I dont mean to be rude but I bought the product and now I have been waiting over 24 hours to use it.

      If this problem is not fixed by tomorrow morning im probably going to have to ask for a refund.
       
    6. Hawker

      Hawker Guest

      There is a Rift patch - we will get to you.
       
    7. Ungreatful

      Ungreatful New Member

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      I bought 24hours just to try this bot out.... now since there is a patch I will have to wait? My 24hours are ticking.. :(
       
    8. socialscience

      socialscience New Member

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      They have been refunding peoples time due to down times. I'm not 100% sure if they still are, I wouldn't be surprised if they restore your time that has been lost.
       
    9. mrtovin

      mrtovin New Member

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      who can i contact in regards to a refund? anyone know?
       
    10. syberdamon

      syberdamon New Member

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      Not sure about refunds, but I just got confirmation from the Admins that they are extending time due to the outage with the server patch.
       
    11. Kickazz006

      Kickazz006 Well-Known Member Moderator

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      Guys please be patient. it takes 12-24 hours to get the bot up and running each time Trion patches the game. Do note ... we give you guys 1 day of time each time that the bot is down. If we could make it faster - we would, but it takes time.

      Believe me, we hate the patches as much if not more than you do ... it takes away valuable development time (who wants questing done? i do! :D )
       
    12. mrtovin

      mrtovin New Member

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      I just don't know why someone couldn't take 1 minute to throw me a new key that works.

      I'm sitting here 48 hours later with nothing, meanwhile 3 admins have been in this thread and commented...
       
    13. syberdamon

      syberdamon New Member

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      That's likely because a new key will do nothing for you right now. The program itself has to be revised in order for it to function correctly after a patch. A key would let you get into it, then you would be stuck in the program without being able to use it. I figure (just guessing) they are waiting to address your problem until after the program works again, that way they can get you what you need and you would actually be able to use it.
       
    14. mrtovin

      mrtovin New Member

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      What a key would do is give me piece of mind.

      If it was fixed now, when the bot is up and running I would be as well.

      Outside perspective is a whole lot different then the perspective of who it may be happening to.

      This is where real customer support can shine in their decision making.
       
    15. Kickazz006

      Kickazz006 Well-Known Member Moderator

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      Only bossland can mess with keys. I am just a mod. As soon as the bot is up and running and Rift doesn't patch right away... we're more than happy to send you another key / update your key w/ more time
       
    16. Bossland

      Bossland Guest

      Resent you the key, its pretty fine, you have tried to copy & paste it in ryftomate ?
       
    17. mrtovin

      mrtovin New Member

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      Disregard the email i have sent you regarding a refund please. I love this bot lol.
       
    18. Kickazz006

      Kickazz006 Well-Known Member Moderator

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      if you sent boss an email for refund, you'll want to send him again for subject: ignore refund

      :p
       

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