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    • Trion Worlds gave me a refund.

    Discussion in 'Archives' started by Faultless, Jul 22, 2011.

    1. Faultless

      Faultless New Member

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      Hello XXXXXXXXXX,

      Trion Worlds, Inc. just sent you a refund

      Trion Worlds, Inc. just sent you a full refund of $14.99 USD for your purchase. If you have any questions about this refund, please contact Trion Worlds, Inc..

      The refund will go to your PayPal account.

      To see all the transaction details, please log into your PayPal account. It may take a few moments for this transaction to appear in your account.



      Merchant information
      Trion Worlds, Inc.
      accountsupport@trionworlds.com
      Trion Worlds, Inc. - Home
      519-568-5201

      Note from merchant
      Charged by hacker

      My question is did anyone else receive a refund for their last subscription?
       
      Faultless, Jul 22, 2011
      #1
    2. mw6956

      mw6956 Guest

      lawl
       
      mw6956, Jul 22, 2011
      #2
    3. rolean

      rolean New Member

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      Lol mine is more hilarious (this is the only email that I've gotten). Love the "you can continue playing"

      Dear XXXXXX,

      This email confirms that you have canceled your automatic subscription renewal for RIFT. Your service will remain active, and you may continue playing, until Jul 27, 2011.

      To restart your service or check your account status at any time, please visit Account Management at this link:

      https://rift.trionworlds.com

      We're constantly striving to improve RIFT, and we would appreciate a few minutes of your time to fill out a brief survey. Please tell us about your time playing RIFT and what you thought of our service.

      Thank you for being a member of the RIFT community! We hope to see you again in the future.

      Sincerely,
      Trion Worlds
       
      rolean, Jul 22, 2011
      #3
    4. Worr21

      Worr21 New Member

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      They gave me both the subscription and the price of the game as a refund so I really don't care. This game is beat anyway if you can't bot.
       
      Worr21, Jul 22, 2011
      #4
    5. Faultless

      Faultless New Member

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      After contacting customer support, it turns out that my account did get "hacked" so I have to call them to verify ownership.
       
      Faultless, Jul 22, 2011
      #5
    6. abndrew82

      abndrew82 New Member

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      They just did same to me, except the account I was using wasn't mine originally.

      Email said 24 hour suspension, but is banned for Suspicious activity. They gave me the 14.99 back that I used to fund it a couple weeks ago.

      But unfortunately as it wasnt my account I cant call their support to get it recovered.
       
      abndrew82, Jul 23, 2011
      #6
    7. Glendrum

      Glendrum New Member

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      I too just received a refund of my full purchase price. That was what? a week after the ban? it seems to me something happened. they broke some rule when they did this (which is different than the previous time)... I didnt get a refund before. Why this time?
       
      Glendrum, Jul 27, 2011
      #7

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