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  • Honorbdy offline or dont work?? Authentication fail??

    Discussion in 'Honorbuddy Support' started by fockink, Dec 1, 2011.

    1. fockink

      fockink New Member

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      any can help me... cant Authentication my login in HB
       
    2. no1knowsy

      no1knowsy Well-Known Member

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      Try a password reset at shop.buddymaster.com
      That site uses the same username/pass as HB login.
      That's for the older users. :)

      Also, could you attach the log it makes? It should say why it's failing. It'll say max sessions/invalid details/etc...
      So please attach.
       
    3. Tony

      Tony "The Bee" Staff Member Moderator

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    4. fockink

      fockink New Member

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    5. fockink

      fockink New Member

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      Log error

      [22:38:31:883] Logging in...
      [22:38:34:567] Buddy Sessions: 0/0
      -----
      Shared Sessions: 1/2
      [22:40:15:598] Authentication failed!
       

      Attached Files:

    6. Tony

      Tony "The Bee" Staff Member Moderator

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      looks like something is blocking your Hb

      add an Hb exception on your antivirus and your firewall
       
    7. fockink

      fockink New Member

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      Hello, good already uninstalled my anti-virus (Avast) and have already disabled all Windows administrator, yet still the same thing .. what should I do??
       
    8. Tony

      Tony "The Bee" Staff Member Moderator

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      there is no need to disable them

      just add exceptions


      catch me on Live Support at tony@honorbuddy.com(msn)

      i will be online in 10 mins again
       
    9. fockink

      fockink New Member

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      ok i am on line =P
       
    10. edahlgren

      edahlgren New Member

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      Same thing happend to me, something after patch & new update to HB?
       
    11. fockink

      fockink New Member

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      yes... i dont understand too. cause always the wow update .. i have problens with Authentication
       
    12. fockink

      fockink New Member

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      Hey @Tony mu GB work ... but my HB same problem =x

      Logging in...
      Buddy Sessions: 0/0
      -----
      Shared Sessions: 1/2
      Authentication failed!
      Logging in...
      Buddy Sessions: 0/0
      -----
      Shared Sessions: 1/2
       
    13. Tony

      Tony "The Bee" Staff Member Moderator

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      as i told you on Live Support,something is blocking your Hb
      you are on a 3g wireless connection and i cant help you..you saw that i couldnt even connect via teamviewer on your pc
       
    14. fockink

      fockink New Member

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      Well I think I'll have to wait a new update q .. that apparently the problem is not being on my computer ... I'm getting me connect with the site, my GB is functioning normally, only the HB with this problem of authentication ... If you have to make any changes to my account (something that can do the authentication work) will be expected ..
       
    15. Tony

      Tony "The Bee" Staff Member Moderator

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      nothing is wrong on your acc
       

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